article thumbnail

Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. The cost of recruiting, hiring, and training new agents. It’s pretty simple to calculate your organization’s turnover as a percentage. Let’s explore.

article thumbnail

Is Hiring Teens a Good Alternative to a Tight Labor Market?

Stratus

Lower wages. Many people argue that minimum wage was never meant to be a livable wage, but rather an acceptable amount of money for someone new entering the workforce. If your business doesn’t shut down at 5pm, teens may be the perfect solution to add a few extra hours of productivity without overworking your full-time staff.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Register Now for HR Boot Camp on May 2-3

HRWatchdog

Topics include: Hiring; Discipline and termination; Common wage-and-hour issues; Meal and rest break requirements; Paid sick leave; Vacation and holiday pay; Discrimination and harassment; and Many more. Please note: No recording will be associated with this virtual seminar so be sure to attend the live training.

article thumbnail

Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

Worse still, hospitality workers can be subjected to bullying and sexual harassment. Worse still, hospitality workers can be subjected to bullying and sexual harassment. Consider these statistics : Sexual harassment is ranked among the most prevalent issues by both hospitality students and hospitality employees.

article thumbnail

CalChamber’s September Trainings: HR Boot Camp, Time Off, Supervisor Essentials

HRWatchdog

Your kids are not the only ones going back to school — this September, CalChamber has four separate virtual trainings designed to help you navigate workplace compliance with ease. Read on for more details about our September trainings, including what’s covered, why it’s relevant and more. to 12:30 p.m. to 11:30 a.m. to 12:30 p.m.

article thumbnail

How Serious are OFCCP Equal Pay Penalties? Very.

Trusaic

A News Release dated June 22, 2020, described the order, which requires WMS Solutions, LLC to pay $960,905 in back wages, damages, and interest based on discrimination and harassment claims. As a condition of receipt of federal funds, contractors may be subject to an OFCCP audit, including a compensation analysis.

article thumbnail

HR Compliance: Engagement, Efficiencies & Integrity

CCI Consulting

By working proactively and flagging potential issues early, such as wage misclassifications or outdated protocols, HR audits help to minimize the risk of legal complications. The main goal of an FLSA audit is simple but important: verify compliance with wage and hour regulations to protect both the company and its employees.