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HR Tech Awards 2025 Winners Announced

Lighthouse

At a national retail group, the platform helped reduce turnover by 15%, improved communication, and cut manual HR tracking time by more than 50%. Talent Management Best Midsize Business-Focused Solution 15five Winner 15five has pulled all the data points together to create a real vision of engagement and retention. Incredible work.

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Ultimate Guide to Recruitment Process Outsourcing (RPO)

HR Stacks Blog

RPO Definition Recruitment Process Outsourcing (RPO) is a specialized form of Business Process Outsourcing (BPO) where an external provider assumes responsibility for an organization’s entire recruitment function or specific hiring tasks. A well-structured onboarding experience boosts employee retention, engagement, and productivity.

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Workplace Happiness and the Role of HR in Shaping Organizational Culture

Hppy

This article takes a closer look at how HR teams can influence company culture and highlights the role of Business Process Outsourcing (BPO) companies in supporting these efforts. Global Best Practices BPO providers often work with diverse organizations across industries, accumulating valuable knowledge about successful HR practices.

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Industry Insights: Call Center

Payactiv

The average call center turnover rate averages between 30% to 45%. This turnover rate is considered very high. Agent Turnover — Why Are They Quitting? There used to be a time when call center agents would quit a job to go work for another BPO offering higher pay or a more suitable environment. Source: [link].

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PEO Companies Vs. 4 Alternatives

Genesis HR Solutions

HRO may also be referred to as BPO, or Business Process Outsourcing. Look at their turnover rates, whether they’re a relationship-focused company, and how many years of experience they have in dealing with your areas of need. Personnel Today ). What is the experience of the team who would be handling your account?

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PEO companies vs. 4 alternatives

Genesis HR Solutions

HRO may also be referred to as BPO, or Business Process Outsourcing. Look at their turnover rates, whether they’re a relationship-focused company, and how many years of experience they have in dealing with your areas of need. Personnel Today ). What is the experience of the team who would be handling your account?

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PEO companies vs. 4 alternatives

Genesis HR Solutions

HRO may also be referred to as BPO, or Business Process Outsourcing. Look at their turnover rates, whether they’re a relationship-focused company, and how many years of experience they have in dealing with your areas of need. Personnel Today ). What is the experience of the team who would be handling your account?