When is Help Helpful?: The Capacity to Make Use of Help
Conversation Matters
MARCH 6, 2009
Particularly in today’s context, we are often too overloaded or lack the requisite competences to absorb or metabolize the help. But they may not be able to tap into diverse external knowledge sources.”. The more diverse the group asking for help, the more likely that organizational members will be able to relate to the incoming information. “It Tom Gilmore and I have received some thoughtful comments from our initial post in this series “When is Help Helpful?”






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