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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Establishing clear and efficient communication channels, such as a dedicated ticketing system or a centralized helpdesk platform, ensures that users can easily report their issues and receive timely updates on their resolution. Average Response and Resolution Time Track the average response and resolution times for different types of issues.

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10 remote team-building activities for low and high trust teams

PI Worldwide

” The paradox states that in times of crisis, those who emerge stronger are the ones who embrace the negative reality while remaining positive for the future. As you walk this line between optimism and pragmatism, you may struggle to maintain team morale. Here are 10 remote team-building activities you can try.

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HR Strategies for success: Mastering Remote Team Management

EmployeeConnect

HR managers must ensure that communication channels are clear, accessible, and efficient for all team members. Encourage the use of tools such as Slack, Microsoft Teams, or Zoom for real-time messaging, video conferencing, and collaboration.

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Human Resources Manager

Heyyy HR!

Emphasizing HR metrics like time-to-fill, time-to-hire and quality of hire is crucial, as these measure efficiency and effectiveness in recruitment processes. By fostering open communication, you build trust and engagement among staff. Performance Management Performance management is key to fostering productivity.

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Valerie Bihet of VIBE Agency: “You need an event planner who fully understands virtual events”

Thrive Global

Just because someone has hosted a Zoom meeting before or other video conference with multiple people in attendance does not mean they are prepared to create a virtual event. Another thing that really helped shape me into who I am now was my time as a Girl Scout. Not quite a mistake but definitely a funny timing kind of story.

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Managing Work Stress in a Changing World

Achievers

My 7-year old twins meet their classmates for social hours, attend ballet classes, and practice their theater rehearsals for Aladdin all through Zoom. It has been shown to build immunity too! Are you new to mindfulness and meditation, and curious to learn a little more or try practices on your own or with your team?

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9 tips to prevent employee burnout for remote workers

Hppy

With household distractions and more time spent in front of a screen, this is an issue not only for students but for employees, too. To help you protect your workers and create a happier, healthier virtual workplace, we’ve compiled a list of nine ways you can support your team from anywhere. Create a positive team culture.