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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why Do Call Centers Have High Turnover Rates?

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Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

The hospitality industry is experiencing a boom in demand yet faces a significant hurdle: a hiring crisis and a nationwide workforce shortage for key workers, including housekeepers, front desk staff, hotel managers, bartenders, servers, and banqueting staff. across all industries.

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Does Corporate ESG Encourage Recruitment and Retention for Employees?

Payactiv

Companies’ environmental, social, and governance (ESG) credentials are becoming increasingly important to attract, motivate and keep the best workers. Investing in people’s holistic well-being also indirectly impacts employee recruitment efforts: 87% of employees consider a company’s health and wellness offerings when choosing an employer.

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From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

However, the industry is renowned for its extremely high turnover rate. As of May 2024, the average employee turnover rate in the restaurant industry was 5.5%, compared to 3.4% In this article, we’ll examine this longstanding issue and explore some tactics QSR employers can use to attract and retain key talent.

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How this HR’s Rising Star and ‘numbers person’ innovates in hard-hit hospitality

HRExecutive

Though not HR-specific, after the program ended, he got a taste of recruiting as a campus representative. That was my first exposure to recruitment and I [saw] there’s this whole world here and I said, ‘I think I can apply that number sense, that analytical sense that I’m interested in, over here to the HR world,” he recalls.

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How Earned Wage Access Can Help Airline Hiring Soar

Payactiv

EWA is soaring in popularity across the country as a solution to attract talented workers. In the past, higher pay and benefits have attracted potential employees, but these perks have become standard fare and no longer fly. The Payactiv benefit attracts talent, increases retention, and sparks engagement.

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Employee Wellness Benefits for Your Quick Service Restaurant Workers

Payactiv

Like many industries, QSR operators are feeling the impact of an ongoing labor shortage coupled with high turnover rates. It’s not surprising that the industry has a high turnover rate. Right now, QSR operators need to explore ways to find and retain talent and reduce labor costs ‒ all without affecting the guest experience.