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How to Win Friends and Influence People: HR Edition

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Want to be a true HR leader within your business? Learn to influence others. This can include anything from coaching an employee on how to communicate with his boss to helping the CEO understand the need to support a culture initiative. One of the books I’ve long appreciated is How to Win Friends and Influence People by Dale Carnegie.

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How to Coach Employees and Managers on Career Options

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My background as an HR pro has helped to expose me to a wide variety of experiences, people, and career options. I was talking with a friend a few days ago about some of the HR positions I have had over the years. We won’t make it unappealing simply to make a point, but there has to be some way to make this work. My recommendation was to turn it around.

How to Scale Culture: Notes from #GDSummit

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Every team at Atlassian has a person dedicated to defending the culture from poor fit hires, and these culture stewards can veto any hiring decision at any level. That’s an excellent way to help protect the culture as the organization scales up, but it’s not the only method for making it work. Today How many employee-generated ideas do you implement in a given year?

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Oops! How Failing an Interview Question Taught Her About HR Strategy

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I had been on the job search for a little while, and I was very thrilled when I received a request to come in and interview for a manufacturing operation that produced rubber molds and other rubber pieces. This was going to be my first big HR role, and I was really nervous. Fast forward to the interview session, and I was feeling a little more confident.

Move Beyond Learning to Applying: A Modern Management Development Program

1 kineo.com [email protected] 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon. in their organizations’ abilities to meet their skills. So how can we do better? content does not equate to results. Sure, good content needs to be part of the. But if we want to have the level of.

HR: The CEO’s Most Trusted Advisor

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This is because we exist outside the normal flow of business to some extent. Instead of focusing on excuses or reasons you can’t make something happen, keep searching for ways to do it. There are already enough people in the world who are ready and willing to tell you how something can’t  be accomplished. Remember: look for answers to how we can, not why we can’t.

Breaking the (HR) Rules: Making Friends at Work

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There are several reasons we face stress, including the work we do (terminations and investigations, anyone?), the sensitive nature of our jobs, and this pervasive idea that we shouldn’t be friends with anyone in the workplace because we “might” have to face them in a difficult conversation one day. Okay, so friends at work are important to say the least.

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How to Avoid Accidentally Sending Emails

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Sigh. I may be the only person who accidentally sends emails on a regular basis, but in case I’m not, I have recently started doing something that really helps me to avoid that little problem. When replying to a message. When I’m replying to someone’s email, I hit “Forward” instead of “Reply.” Did I really just send that? Yes, I did.

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How to Get 45+ Free HRCI Credits for the PHR or SPHR

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This week I connected with a wonderful person who shared something that I just had to plug here. You know I’m a fan of certification and the benefits it can bring to your career. But once that certification is done you have that teensy, minor detail of getting 60 credit hours in order to recertify every three years. There’s no cost for you to attend!

Learner motivation explained! Learn how to use an LMS to motivate your learners to upskill

Learning professionals spend huge sums of money creating or acquiring skill aligned libraries of learning content, only to watch almost helplessly as learners refuse to engage with any training available that isn’t mandatory Training and development professionals often bemoan the lack of apparent initiative in their trainees.

HR Analytics: Start with the Story

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Go back and find data to back up my essay’s key points. Get about 95% finished and realize that the paper didn’t turn out like I wanted it to originally. think that many of us try to do the same with this big data/analytics concept. Start with the story Recently I talked about how you should collect data with a purpose. Write an essay based on that opinion.

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What Forecasting Teaches Us About HR

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This is due in part to the nature of the content–it’s not explicitly about HR, recruiting, or business. During a recent episode , the host talked with a professional economic forecaster about what it takes to be great at forecasting. The What do you want to do? I don’t want to point any fingers, but that is a fairly common response. What about this?

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It’s Time to Break HR-Who’s With Me?

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That conversation with a friend prior to me taking my first HR job has been forever burned into my brain. On that day I promised myself that I would never follow that path, instead charting a direction that brought a positive approach and results to the people I worked with (both inside and outside HR). think we know this, but it needs to be said. See, if we want the business to succeed, then we need to be an enabler of performance for the organization. Do we have to police the organization at times? Do we have to say “no” sometimes?

Should You Celebrate When Employees Leave?

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What happens if managers care so much about their employees that they help or prepare them to leave the company to pursue the next step in their careers? Is that a good thing, because you’ve successfully grown someone to the level that they are prepared for that? Or is it a problem, since you’re turning over otherwise solid workers that could be contributing to your bottom line? To frame the discussion, I shared the story below that I received from Allied Talent in one of their marketing emails. What is driving them to seek other employment?

Leaving performance reviews behind: Where to start [Guide]

Development a Reality eGuide 3Introduction Does your organization want to adopt. more dynamic approach to managing. not prepared to follow through because. the basic skills required to develop. expectations, there’s little to work against. and enthused to invest their best efforts. If you seek to implement a more dynamic. that leads to action and.

How Your Brain Works During Training

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One line in the latest hit me, and I thought it would be interesting to pull together some of the thoughts from a few to share. Mostly this: if you wanted to create an education environment that was directly opposed to what the brain was good at doing, you would probably design something like a classroom. What are your thoughts on how our brains are wired for learning?

Salary Negotiation: It’s Not a Zero Sum Game

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In every company, there comes a time when someone makes an offer to a candidate to come and work for them. What is interesting is the wide variety of advice in the marketplace that advises candidates on how to handle that critical negotiation. In other words, it followed the old adage “the first one to speak in the negotiation loses.” No stalling.

How to Lead Volunteers: 3 Lessons from My Experience

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Unlike employees, they are hard to fire and they may or may not be motivated enough to give their best efforts. That’s what happened last week, and I want to share some of the lessons for the rest of you. The Light Up the Night 5k race was held Friday night at 11:59pm to benefit the Carpenter’s Cabinet, a local food pantry supporting those in need.

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The Time I Intentionally Insulted a Candidate I was Recruiting…

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I’d love to say that I am perfect and haven’t ever made a mistake in my career, but we all know that just isn’t the case. See if you can learn any lessons from my own experience… Years ago I was recruiting for technical writers to join a growing team that I was putting together to support a government contract. Was there something I could do to fix it?

The Performance Management Storm: Four Macro-Trends Driving the Change

1Why Your Company Will Need to. an annual review process) to newer. Then, in Part. 2, we will dig into just how to make. measurement to development and empowerment. detrimental to their employees. So we know what we don’t like, but what do we want to come next? forward, many seek to replace the. turbulent seas, is it better to constantly.

HR Project Management: The Ultimate Guide

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While it’s easy to try and segment the human resources profession away from the project manager role, I see it as a core part of what we have to do. Today we’ll go over some of the key aspects of HR project management, what it is, where it fits into your career, and how to use it. how much quality deterioration is acceptable? back to you. etc.).

Boomerang Employees: How to Approach the Decision

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A while back I was reading a story about a CEO being asked to return to his company after stepping down from the role years before. As usual, I started tying the thoughts back to HR and how that sort of “boomerang” employee, at any level of the company, might approach the decision to return. If you had a fresh start, how would you do things differently?

Strategic HRM (HR Carnival)

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For those of you that might be new, the HR Carnival is a series of links to blogs around the world that are gathered together for a single post. Sometimes there is a theme, and sometimes it’s wide open in terms of topics. I try to create themed carnival posts, because I like collecting content around a specific topic to allow you to go deep into one content area.

How to Get a Job in HR When You’re Not Working in HR

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Over the last week I’ve received more than half a dozen emails from people looking for their first foray back into the HR realm after making a move to a new city, taking time off for childcare/maternity leave, and other similar stories. It’s a challenge, but this is easier than breaking into HR in the first place if you have some sort of track record to point to. Well, good.

The Performance Management Storm: Four Macro-Trends Driving the Change

1Why Your Company Will Need to. an annual review process) to newer. Then, in Part. 2, we will dig into just how to make. measurement to development and empowerment. detrimental to their employees. So we know what we don’t like, but what do we want to come next? forward, many seek to replace the. turbulent seas, is it better to constantly.

How to Analyze Source of Hire Data to Validate Recruiting Efforts

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If you’re interested in additional insights on measuring talent acquisition success, be sure to sign up here to get a free copy of the upcoming report I’m working on.  What if you had a way to not only see what sources your candidates were coming from, but which ones delivered you the best people that you ended up hiring? My recommendation to them?

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A Day in the Life of a Human Resources Manager

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Today will start off a series where I talk with some of the HR pros in the audience to find out what they do and what they enjoy about HR. Want to be profiled yourself? spend time counseling my team of 26 on how to interact with their companies. HR wit/wisdom: Expect each day to be different. I’ve seen too many young, promising, talented professionals burn out too quickly because they couldn’t adapt to the constant changing chaos that is Human Resources. HR wit/wisdom: Be the reason people want to get into HR, not the reason they hate it.

Stop Wasting Time Measuring HR Data

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Then you realized how easy it was, so you started pulling together even more from a variety of sources. You’re hitting up your applicant tracking system, payroll system, and other data feeds to get what you want. know, it’s hard to stop. You need to know ahead of time (or at least have a general idea) about how the information can help you. Please.

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A Former Manager’s (Surprising) Thoughts on HR

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wanted to take the opportunity to get her thoughts on our (HR) side of the fence, so I pitched her a few questions. She was gracious enough to answer in detail, so check out the great Q&A below! — Ben : So, Alison, I see that one of your more typical answers to questions from job seekers and workers is, “No, don’t go to HR” when responding to letters you receive. Working in HR, there are times I would like to see some of the requests that these people raise. If your boss is yelling or being abusive, then yes.

Want to End Harassment? It’s a Culture Thing (#SHRM16)

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The logic behind the commentary had a few holes that I want to point out really quick, but I want to spend the majority of the time today helping you to understand what actually works for eliminating harassment. Equal Employment Opportunity Commission’s (EEOC’s) Select Task Force on the Study of Harassment in the Workplace may be what it failed to find—namely, any evidence that the past 30 years of corporate training has had any effect on preventing workplace harassment. How many of those complaints actually were legitimate harassment issues? Think about it.

Employee Communications: Stop Emailing Your Employees

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According to a recent survey, up to 28% of our time is spent creating, reading, and replying to emails at work. There’s something else I’d like you to consider trying this week:  video. I am a firm believer in the power of video for learning and for communication purposes. It’s easy to create. It helps to explore complex topics.

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Employee Investigation Best Practices

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Investigations are one of the toughest parts of working in HR, because you have to work between very fine boundaries and there is always going to be someone upset with the result, no matter how gently you tread. In the various investigations I’ve been a part of, I have picked up some tips and tricks that help to make the process more smooth. So, how do you proceed?

Cultural Transformations: Lessons of Leadership and Corporate Reinvention (Book Review)

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I recently finished up a new book and have been looking forward to writing this review. There are three key things I picked up from the book that I want to share. One of the biggest challenges for HR is understanding what the business needs and how to solve those problems. Do you know what those organizational systems are that he alludes to? Hint: it includes HR!

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To the Ends of the Earth-Returning to Guatemala

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Helping with the dental work I’ve been quite of late, because it’s difficult to write from a remote village without electricity. From the end of December to early January, I returned to Guatemala for a mission trip designed to encourage and uplift some of the poorest people on earth (materially speaking). There were many facets to trip preparation.

Leadership Wisdom from Dr. Ben Carson

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Last week I had the chance to see Dr. Ben Carson speak at an event. have seen the movie Gifted Hands  twice (highly recommended!), and I was excited to hear some of his story in his own words. picked up four pieces of wisdom on leading people and wanted to share those insights here. We don’t all have to believe and say the same things to be diverse.

How to Improve Someone’s Life (Today)

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Plus you get the chance to help shape the direction of someone else’s path, and that is an exciting prospect. Today I’m going to talk about how you can do this in your own life to bring inspiration and guidance to someone else. Here’s the truth–based on your experiences, education, interests, and values, you have something to offer someone.

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How to Measure Recruiting Performance

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Having metrics in place to see how effective our various efforts are is a must, especially when you’re trying to demonstrate an ROI. One of the easiest ways to start is in recruiting. When it comes to recruiting, organizations have a wide variety of methods to measure effectiveness. Does it come down to time to fill?

Leadership Reading List-Why Every Book is Different

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Someone dropped that comment in a conversation recently, and I wanted to take some time today to dispel this notion about leadership books, courses, content, etc. Once you’ve learned about leadership, you don’t need to know any more. If it sounds silly to you to see it spelled out like that, I’d have to agree. How to Read a Book Per Week.

#SHRM16 Interview with Sodexo’s Global Chief Diversity Officer

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This week I have a treat for you. I had the opportunity as part of my role on the #SHRM16 social media coverage team to interview Rohini Anand, Senior Vice President of Corporate Responsibility and Global Chief Diversity Officer. You need to understand who your stakeholders are, what their concerns are, and potential impacts to them, before you can prepare a change strategy.