Remove Harassment Remove Productivity Remove Retention and Turnover
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why Do Call Centers Have High Turnover Rates?

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HR Tech Awards 2025 Winners Announced

Lighthouse

According to nearly 10 years of gathering data in the market, we estimate that 5,000+ technology providers exist across the entire landscape of HR, talent, learning, and related categories. This isnt just about recruiting tools or just about learning systems. For more details on the program, please visit HRTechAwards.org to learn more.

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HR Risk Management: A Practitioner’s Guide

AIHR

Retention – Conceding the inevitability of particular risks because avoiding them poses more cost/risk than the loss. Matters such as turnover, employee burnout, employee relations, workplace conflict and harassment, and lack of employee engagement all have the potential to negatively impact the company and prevent it from thriving.

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Empowering Employees Through Legal Education in the Workplace

Hppy

For instance, training on conflict resolution techniques, such as mediation and negotiation, can empower employees to address issues constructively before they escalate. This improved mental well-being increases engagement, productivity, and job satisfaction.

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From Compliance to Talent Management: The 15 Essential HR Responsibilities

AIHR

Today, HR professionals play critical roles in policy development, onboarding, manager training, employee experience, digitalization, and much more. Employee development: Onboarding, training and development responsibilities 5. Over the past century, the term “human resources” has grown and changed significantly.

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Everything You Need to Know About Workforce Optimization

Zenefits

You also need them to be productive. Though employees should be accountable for their performance, you need to assist them on their path to productivity. Productivity. The focus is on managing and maximizing staff performance so you can foster a productive workforce that meets business demands. Performance.

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Law firm turnover: Strategies to combat the 50% attorney retention challenge

Embroker

While the billable hours and courtroom wins are part of your success, another significant challenge for law firm owners and managers in 2025 is law firm turnover. According to the ABA Journal , law firm turnover also known as attrition can cost firms between $200,000 and $500,000 per lawyer lost. Why does this discrepancy matter?