Creating a Culture in Which Teams and Workgroups Can Engage in Collective Sensemaking
Conversation Matters
MAY 14, 2013
For teams or workgroups to be effective and competitive they must, 1) understand their customers’ requirements and the frequent changes to those requirements, 2) take action. and be fully cognizant of the consequences of those actions, both intended and unintended, 3) detect changes both in the internal and external environment, and 4) develop their collective understanding of the complexities these many factors create. (In






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