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Some 83% are now investing most heavily in employee recruitment and retention. Some moved entirely to an e-commerce business model. While there will always be a need for frontline assistants, customer service staff, and cashiers, retailers must attract remote call center agents, delivery drivers, and e-commerce technologists.
As businesses transitioned online in the wake of pandemic lockdowns, e-commerce skyrocketed 49% and call center employees became the most essential part of an essential economy. Such stress can be mitigated when employees get compensated adequately like sales positions do (another high-intensity position that many argue is just as stressful).
Recruitment Costs The price of finding the right person to hire can quickly add up. These costs can include the man-hours that your internal recruiter puts into the candidate search (writing job descriptions, screening resumes, scheduling and attending interviews, and doing background and reference checks, to name a few).
Recruitment Costs. These costs can include the man-hours that your internal recruiter puts into the candidate search (writing job descriptions, screening resumes, scheduling and attending interviews, and doing background and reference checks, to name a few.). Offer Attractive Compensation and Benefits.
In this segment of The Compassionate Capitalist Show™, Karen Rands is joined by Sabina Bhatia, Chief Customer Officer at Payactiv, the champion of Earned Wage Access (EWA) to talk about the impact ‘financial insecurity and well being’ of hourly wage workers have on the profitability and scalability of businesses.
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