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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

The cost of recruiting, hiring, and training new agents. Additional supervision for new hires. Hire People with the Right Skills and Experience The worst thing you can do is hire agents who lack the relevant abilities and expertise to perform their roles and handle the job’s demands. Read the full case study.

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Automated Cashless Tips for Tipped Employees

Payactiv

In 2025, staffing challenges remain a top concern for restaurant operators, with many struggling to retain employees despite offering competitive pay, bonuses, and improved work environments. Many businesses are building up new staff with fleetingly attractive hiring incentives and sign-on bonuses.

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Retail: Seasonal Hiring

Payactiv

Retailers are ready to hire as the economy recovers and consumers return to retail shopping after the pandemic slow-down. In response, retailers are increasing benefits to attract new hires, including higher pay and incentives such college tuition assistance, hiring bonuses, and quick access to earned pay.

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9 Retail Recruitment Strategies For the Holidays

Payactiv

With the holidays just around the corner, it’s time for retailers to ramp up their recruiting. But it’s not enough to hire fast; it’s also important to hire well, and avoid making rash decisions. Update Your Job Postings Set time aside to ensure your seasonal hire job descriptions are accurate, complete, and current.

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How to Offer More When Your HR Budget Is Maxed Out

Payactiv

Attracting and retaining quality employees is an ever-present pain point for HR departments. In one survey, only 21% of hiring professionals reported staying on budget. Optimize your social media recruiting. Free social media recruiting can be extremely fruitful if you target your job ads well. Payactiv job boards.

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3 Reasons to Pay Your Tipped Employees With Automated Cashless Tips

Payactiv

Many businesses are building up new staff with fleetingly attractive hiring incentives and sign-on bonuses. Switching to digital tip disbursements may not only help attract more employees but also help with another driving factor that has taken on more urgent priority in recent years. .

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Industry Insights: Call Center

Payactiv

Welcome to our resource page for Call Center Hiring! dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. While there are multiple causes for this tight labor market, ongoing government pandemic support programs and border restrictions are both contributing to a lack of talent filling vacant roles.