Remove Benchmarking Remove Metrics Remove Presentation
article thumbnail

2025 Professional Services Benchmarks: What We Learned and What’s Next?

Replicon

Each year, we sponsor the SPI Professional Services Maturity Benchmark Report , a comprehensive survey of thousands of professional services organizations. This is clearly borne out by this year’s 2025 Professional Services Maturity Benchmark. Project overruns rose to 11.3% in 2024, a slight increase from 9.6%

article thumbnail

Edcor offers Human Connectedness in the Age of AI

Edcor

Edcor has deployed an industry-leading, detailed customer service measurement tool that provides agents with actionable insights into their performance daily using a combination of traditional contact center metrics, post-call survey results, and speech analytics. This keeps our teams on their A-game. Think Edcor. Think Possible. Adrienne L.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

13 HR Analytics Courses Online To Check Out in 2024

AIHR

There are numerous Human Resources analytics courses available that range from basic statistical knowledge to HR data and metrics and more. While this course does present an overview of people analytics theory and some of its basics, it does not teach complex data analysis. Use data visualization to present findings.

article thumbnail

5 Best Practice Tips for Reducing Time-to-Hire

PeopleStrategy

Today’s competitive and rapidly-changing employment landscape presents challenges for employers in attracting and retaining talent. In fact, according to Zywave’s 2022 Attraction and Retention Benchmarking Overview, finding and keeping great employees is considered one of the top-five problems by 75% of businesses surveyed.

article thumbnail

12 Types of HR Reports For Better Business Decisions [+ Free HR Board Report Template]

AIHR

HR reports are strategic tools to showcase HR metrics and data, providing a detailed overview of your organization’s workforce and Human Resources activities. Key metrics to include are the total headcount, departmental breakdown, diversity metrics (e.g., Contents What is an HR report?

Report 96
article thumbnail

How to Measure HR Effectiveness with 12 Key Metrics

15Five

According to Gartner, 58% of organizations say a lack of relevant metrics to track HR progress is one of the top barriers to effective strategic planning. Most other business functions have a standard set of metrics that show the effectiveness of their team and how they’re contributing to the company’s bottom line (e.g.,

article thumbnail

Headcount Planning: An HR Practitioner’s Guide

AIHR

Forecasting should be part of your headcount planning to evaluate previous trends, the present situation, and future events. Create a headcount report dashboard to gain accurate information on your current headcount status and key metrics in real-time. It can also make critical metrics visible and generate real-time reports on demand.