article thumbnail

Global Shared Services can improve EX—if the strategy is right

HRExecutive

Do your homework on volume and spend: Too often, generic benchmarking is used to determine reporting structures and staffing levels. Benchmarks are an average—they don’t take into account each organization’s specific needs. Don’t make this mistake!

article thumbnail

5 HR Analyst Job Descriptions – A Brief Analysis

AIHR

Answers general questions regarding portal navigation and HR policies and procedures, referring to an online knowledge base for information and guidance. Experience with benchmarking, analysis, communication of compensation programs, and salary management is preferred. ADP EV5 or other HRIS system knowledge is a plus.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Level Up Your Talent Acquisition: 20 Cloud Recruitment Software Worth Your Investment

Peoplebox

Key question: “Beyond standard metrics, what unique insights can your platform provide about our recruitment effectiveness compared to industry benchmarks?” Verify that insights can be easily shared with stakeholders.

article thumbnail

Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime. Set benchmarks and monitor the team’s performance against these targets. Implement self-help portals, knowledge bases, and chatbots to empower users to resolve common issues on their own.

article thumbnail

Identify Skill Gaps so You Can Get Working on Upskilling Your Employees

HR Digest

Even if they have a strong knowledge base concerning their industry, they need to be able to apply it effectively and translate it into results. Conduct Employee Skill Assessments It is unfair to change key performance indicators suddenly and move the benchmark without informing the employees.

article thumbnail

The Ultimate Blueprint for Seamless LMS Implementation

PSB

It not only helps in gaining support from upper management but also provides a benchmark against which the success of the LMS can be measured post-implementation. Create a Frequently Asked Questions (FAQ) document or knowledge base that users can refer to if they encounter challenges with the new system.

article thumbnail

Best Employee Experience Software to Drive Retention and Performance

Peoplebox

There are a variety of surveys and feedback loops to choose from as well as benchmarks to track how you fare against similar companies. WorkTango Via WorkTango WorkTango lets you create surveys, discover recognition, and reward your employees’ hard work and effort. It also packs features to keep track of employees’ mental and physical health.