If you want to retain your best talent, you’ll want to structure your organization so that they can move their career forward right from their current position. It’s all too common for HR professionals to completely separate the metrics of employee well-being from customer experience. MORE

By building a family-friendly workplace, employers can do more than just lift the burden off their employees: They can improve productivity, employee engagement, loyalty, retention, diversity, and ultimately, business performance. Developing a benefits package that supports the needs of a multi-generational, increasingly diverse workforce is not easy. It also helps develop a culture of responsibility and trust between the organization and our staff.”. Benchmark. MORE

The first is by monitoring metrics and tracking your progress toward KPIs. But once you know how your team is doing today compared to how it was performing in the past, the next step is to benchmark your metrics against those of other companies. You can use the following 35 IT help desk statistics to benchmark your team’s performance against others in the industry. Employee retention statistics. Training and development statistics. Service desk metrics. MORE

When Facebook’s top HR leaders surveyed employees who stayed with their company, those workers had certain things in common: “They found their work enjoyable 31 percent more often, used their strengths 33 percent more often, and expressed 37 percent more confidence that they were gaining the skills and experiences they need to develop their careers.” It’s all too common for HR professionals to completely separate the metrics of employee well-being from customer experience. MORE

Performance management systems are used to manage employee progress, performance, and development in relation to organizational goals. Ultimate Software’s UltiPro® cloud HR, payroll, and talent solution helps organizations improve the employee experience at all levels, beginning with personalized recruiting and onboarding that fosters long-term relationships and continuing with convenient, role-based access to pay, benefits, and development information. Performance Tracking Tools. MORE

Imagine a world where every great HR initiative gets properly funded: Retention programs are fully backed by the C-suite, recruitment snafus are nipped in the bud before they become big problems, and even the CFO meets employee engagement initiatives with near-giddy enthusiasm. When this is missing, all the necessary hard work you may already be doing — like gathering the hard facts to report on turnover or recruitment trends — will be for naught. MORE

The most recent JOLTS , or Job Openings and Labor Turnover Survey published by the US Bureau of Labor Statistics , puts the the latest job openings level registered in November 2015 at 5,431,000(p). Some companies have managed to stay ahead of the curve and acknowledge this challenge early on, which has allowed them to develop the tools and strategies to surpass it. MORE