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HR KPIs: Guide, 20 Examples & Free Template

AIHR

HR KPI examples HR KPIs vs metrics Characteristics of good HR KPIs Leading vs. lagging KPIs HR KPIs case study HR KPI template HR KPI best practices FAQ What are HR KPIs? Human Resources key performance indicators (HR KPIs) are strategic HR metrics used to assess how effectively HR supports the organization’s overall goals.

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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. It’s pretty simple to calculate your organization’s turnover as a percentage.

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Improving Employee Retention In IT With Smart HR Management Practices

HR Management

Employee retention, particularly in the fast-paced IT sector, can feel like an uphill battle. High turnover rates are a genuine concern, and keeping your top tech talent is undeniably essential for sustained business success. The IT Employee Retention Puzzle Why does the IT industry experience such high turnover?

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From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

However, the industry is renowned for its extremely high turnover rate. As of May 2024, the average employee turnover rate in the restaurant industry was 5.5%, compared to 3.4% Calculating Your Restaurant’s Turnover Rate Before planning how to reduce your QSR’s turnover rate, you need to understand your current levels.

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HR Tech Awards 2025 Winners Announced

Lighthouse

Youll be seeing more of these companies in the coming weeks and monthsthrough a series of published case studies here on the blog. At a national retail group, the platform helped reduce turnover by 15%, improved communication, and cut manual HR tracking time by more than 50%. Congratulations to the winners! Our team was impressed.

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The First Aid Kit for Healthcare Communication Success

Staffbase

This playbook equips healthcare leaders and communicators to drive success by empowering leadership and managers to deliver clear, consistent messaging that supports staff retention, crisis readiness, and improved patient outcomes. The workforce crisis: Burnout, retention, and talent gaps Healthcares staffing crisis continues to worsen.

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Why Employee Happiness Metrics Should Be Part of Your Retention Strategy

Hppy

Employee retention remains a top priority for companies worldwide. Turnover costs add up quickly, and hiring new talent doesn’t just hit the budget hard, it disrupts team dynamics and slows down productivity. Measuring happiness might sound like a soft metric, but it’s a game-changer for retention when approached strategically.

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