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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Top 10 Knowledge Management Software in 2023

Recruiters Lineup

Knowledge Management (KM) is an essential aspect of any organization that wants to streamline its operations and stay ahead of the competition. KM software is designed to help organizations capture, store, organize, and distribute information and knowledge effectively. 10 Best Knowledge Management Tools for 2023 1.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

It can enhance team performance by 12% and ensure that time is utilized properly by managers. — 3) Utilize Collaboration Tools. Service organizations that enable reps to learn from each other, perform better than companies that force their reps to stick to their script and get answers from the management only.

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10 Best Digital Workplace Software in 2024

Recruiters Lineup

Digital workplace software plays a crucial role in enabling remote and hybrid work environments, improving collaboration, and increasing overall productivity. In this article, we will explore the 10 best digital workplace software solutions in 2024, each offering unique features and capabilities to enhance your work experience.

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What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. The solution: you need a knowledge management strategy. What is a knowledge management strategy? A knowledge management strategy is your plan to get there.

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10 Best Remote Work Tools for Remote Teams in 2023

HR Lineup

In 2023, remote work has become an integral part of the modern work landscape, and the right tools can make all the difference in ensuring productivity and collaboration among remote teams. From project management to communication and file sharing, the right software can streamline workflows, boost efficiency, and keep remote teams connected.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

The Rallyware team has done some research, and narrowed down a selection of 15 top call center software for 2024. Gone are the days of the old-school call center as we know it – traditional call centers have evolved significantly, now adopting innovative call center software that significantly streamlines operations. and Canada.