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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas.

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What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. The solution: you need a knowledge management strategy. What is a knowledge management strategy? Creating a knowledge management strategy.

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Knowledge Management: What it is and why it matters

ThoughtFarmer

We’ve all heard the cliché “knowledge is power,” but what use is knowledge in the workplace if it is trapped inside your employees’ heads? There is no shortage of information on the subject of knowledge management (KM), but the topic is hot with good reason. What is knowledge management?

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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. Today, the free Skype translator version offers simultaneous voice translation in 8 languages, and the text translator is available in more than 50 languages for instant messaging, you can experience it in this video.

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Organizational Learning Strategy: The What, Why and How

AIHR

An organizational learning strategy enables a company to keep learning, improving, and developing new capabilities based on past successes and failings. Let’s have a look at all you need to know about creating an organizational learning strategy. What is an organizational learning strategy? What is organizational learning?

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

The Rallyware team has done some research, and narrowed down a selection of 15 top call center software for 2024. Gone are the days of the old-school call center as we know it – traditional call centers have evolved significantly, now adopting innovative call center software that significantly streamlines operations.