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3 Effective Strategies of a Help Desk Knowledge Base

SutiHR

Knowledge is power, this statement is true in every scenario. A full knowledge base offers a more convenient way of resolving customer support queries. Start-ups and SMEs with a small customer base are managing to quickly respond to their customer’s queries. Especially when working with a help desk solution.

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Breaking Barriers: A Broker’s Role in Supporting Women-Owned Businesses

Extensis

To streamline PEO services, ExtensisHR is equipped with a fully-staffed customer service team, a dedicated SHRM-certified HR manager, and an on-demand knowledge base to give business leaders tailored solutions and immediate answers to their most pressing questions.

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Bullhorn and Ingenovis Health Partner to Deliver Industry Leading, Tech Forward Applicant Tracking and Candidate Experience Platform

Bullhorn Blog

About Bullhorn For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission.

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Bullhorn and Ingenovis Health Partner to Deliver Industry Leading, Tech Forward Applicant Tracking and Candidate Experience Platform

Bullhorn Blog

About Bullhorn For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission.

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Recruiting Science - The Truth Behind Analytics and AI for Talent Attraction

Speaker: Andrew Gadomski, Managing Director, Aspen Analytics

HR and Hiring Professionals will benefit from this insightful presentation based in known facts and currently used practices, as well as knowledge-based predictions about analyses-based recruitment to expedite and better the process.

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Global Shared Services can improve EX—if the strategy is right

HRExecutive

Build an accurate knowledge base: With the rush to implement the new model, an accurate knowledge base often falls by the wayside. A solid, accurate knowledge base serves as the foundation of Shared Services, including self-service (Tier 0), process automation and Tier 1 support references.

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Who’s smarter: ChatGPT or an HR pro?

HR Brew

But OpenAI’s GPT-4 “unlocked this massive opportunity” to drive efficiency, and the team built a custom GPT-4-powered model leveraging the company’s deep knowledge base of the employment compliance landscape. Quick-to-read HR news & insights. Subscribe to HR Brew today.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes.