Balancing data and judgment in HR decision making
Steve Boese
JUNE 12, 2018
On the show, we talked about one of the central ideas in the book - the continuing importance of human judgment in decision making, even in an environment where advances in AI technology make predictions (essentially options) more available, numerous, and inexpensive. But while optimizing the staffing levels in a retail store sounds like a sound business practice, and makes the owners of the store happy (typically via reduced labor costs), it also often make the staff unhappy.






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