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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. The cost of recruiting, hiring, and training new agents. It’s pretty simple to calculate your organization’s turnover as a percentage. Let’s explore.

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CalChamber’s September Trainings: HR Boot Camp, Time Off, Supervisor Essentials

HRWatchdog

Your kids are not the only ones going back to school — this September, CalChamber has four separate virtual trainings designed to help you navigate workplace compliance with ease. Read on for more details about our September trainings, including what’s covered, why it’s relevant and more. to 12:30 p.m. to 11:30 a.m. to 12:30 p.m.

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Celebrating Human Resources (HR) Professionals Day!

HRWatchdog

Recruiting, Onboarding and Employee Separations HR professionals have a role in every employment stage — from recruiting for open positions, finding and interviewing applicants, onboarding new hires and handling final pay when an employee leaves your company. And that’s not all HR professionals manage.

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On-Boarding Activities: Best to Wait for Employee’s First Day of Work

HRWatchdog

When we start a new employee, their first day is spent completing on-boarding paperwork and trainings. Employers may be tempted to ask new hires to complete on-boarding activities, such as filling out paperwork and completing trainings, from home so that employees can begin working immediately when they arrive on their first day.

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Conducting an HR Audit – Review, Identify, Improve

CCI Consulting

Essentially, HR audits are an efficient tool used to improve processes like recruitment, retention, onboarding, training, salary and compensation, payroll, performance management, and many more common practices within an HR department. The word “audit” generally elicits the idea that an aspect of the operation is doing something wrong.

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How to Promote Diversity, Equity, and Inclusion in the Workplace

15Five

Building a diverse, equitable and inclusive organization takes work every single day to mitigate biases that impact hiring decisions, ensure wage transparency and equity, and provide workplace safety and inclusivity for marginalized and diverse groups. Diversity, equity, and inclusion (DEI) is a hot topic in the workplace. The reason?

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CalChamber Hiring Checklist Makes Onboarding Easy

HRWatchdog

The last two years of the COVID-19 pandemic have greatly threatened most small businesses, but their ability to be nimble and flexible with a smaller workforce has helped them succeed today, Roberts says in kicking off the podcast. There’s a complex set of employment laws that employers must follow.”. Welcoming New Hires to the Organization.