August, 2010

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Business’s Role in Educating our Workforce

Josh Bersin

Despite the uptick in business optimism from our mid-year TalentWatch® report, the US economy continues to be slow. This month we learned that there are 14.5 million Americans looking for work and. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management. Tags: Business Trends Enterprise Learning Apollo Group Capella Devry reskilling Strayer unemployment upskilling.

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10 Reasons NOT to Ban Social Media in Your Organization

The Bamboo Project Blog

Jane Hart is spearheading an effort to collect information on why you should NOT ban social media in your organization. Below, my rebuttals to the reasons most commonly given by organizations to keep social media out. Social media is a fad. While specific tools may be more or less popular at any given time or in a particular industry, the principles of social media are here to stay.

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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. I have also made substantial changes to the third era in this post. If you would like to view each era in more detail just click on the heading of that era in this post. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Excellence: Lessons From Anupam Kher I have believed that most good things in life are either free or inexpensive. A good walk, a great hug, a few moments spent together, a long drive, a free lecture, time spent with friends and so on. I write this because over the weekend, I experienced some of these. Monsoon is at its best.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Reflections on Self-Selection Part II

Working Girl

'I recently wrote a post about the importance of giving employees a more active role managing their own talent. Now I want to talk about how. Despite the availability of increasingly sophisticated talent management solutions, most companies today leave employee development largely up to manager discretion. And yet, study after study show we have a management skills gap.

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The 2010 HR Technology Conference

Josh Bersin

Our mission as a research and advisory services company is to help organizations “dramatically improve their business performance through their talent, learning, and HR strategies, processes, Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management. Tags: HR Systems hr technology conference ibm kenexa Oracle SAP Softscape successfactors taleo workday Workscape.

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The Conference Call or "Death by a Thousand Bleeps"

The Bamboo Project Blog

Glen Ross of the American Cancer Society recently shared this hilarious video of a typical conference call. I probably spend a good 10-15 hours a week on these things and I have to say that the video pretty much captures my experience. So in support of more effective conference calling, here are some resources that might help: Fast Company's 10 Rules for Effective Conference Calls --Great tips, but I particularly enjoy the dialogue for how violating the rules plays out in a call.

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SR: FMLA and Non-FMLA Leave Mixed

Evil HR Lady

I have an employee who, in the past few months, has had to take leave without pay several times because she has exceeded the sick and vacation time she earns. Some of that time has been FML and documented with our HR office, but not all of it, in fact not most of it. After it seemed like she was taking Leave Without Pay (LWOP) consistently (3 months in a row), I had a talk with her about her absences.

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10 Pointers to Build Comfort Within The Team

QAspire

Home Go to QAspire.com Guest Posts Disclaimer 10 Pointers to Build Comfort Within The Team It pains to see teams where people work on a common goal but don’t get along well with each other. We work in teams and knowing how to get along well with others is extremely crucial. So how do you get along well with others and establish required comfort? Here are 10 broad pointers that may help.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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There'll Be No Cake in Hell!

Working Girl

'Quick update: I was recently in California and stayed with a friend who has a really soft guest bed. I returned home on the warpath and demanded that my husband Ralf remove the 20-year-old army cot we''ve been sleeping on and replace it with the Sealy mattress we bought while living in California, which I then loaded up with memory foam. He did this and promptly hurt his back, so now he has to go for physical therapy and we''re looking for a new bed.

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Everyone Everywhere

True Faith HR

'I sometimes like easy categorization. For example, I can divide the world into two simple categories: 1. Never gets old 2. Grows old quickly I''m a big Michigan State fan. You would think after going to the Final Four in men''s basketball for the 6th time in 12 years, diminishing returns would set in, and my enjoyment would''ve gone done. Nope - it never gets old.

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The 2010 HR Technology Conference

Josh Bersin

Our mission as a research and advisory services company is to help organizations “dramatically improve their business performance through their talent, learning, and HR strategies, processes, and systems.” . In this never-ending quest, we continuously find that one of the most challenging (and important) parts of building a modern, high-performing company is the implementation of well.

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When You Assume Bad Faith, You Get It

The Bamboo Project Blog

Culture View more presentations from Reed Hastings. There was an interesting article over the weekend in the Telegraph from Dan Pink on Netflix's "no policy" approach to HR policies. It's an outgrowth of their corporate culture, captured beautifully in their "Reference Guide on our Freedom and Responsibility Culture" outlined in the Slideshare presentation above--well worth a read through.

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Protect Your Business: Tackle the Future of I-9 Fraud with Expert Strategies

Speaker: Speakers

Is your business ready for the future of document fraud? AI advancements have made forgery easier, increasing risks for employers. With 85% of identity fraud last year linked to impersonation, proactive compliance is essential. Join WorkBright’s webinar on October 8 to equip yourself with crucial insights for protecting your business from fraudulent I-9 documents, including: Understanding Risks: Learn about new fraud tactics impacting your business.

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My HR Manager is a Nightmare

Evil HR Lady

What do you do when your HR manager hates you and prevents you from moving forward with your career? First, stop blaming her. Evil HR Lady tells you why. My HR Manager is a Nightmare Photo by Geishaboy500 , Flickr cc 2.

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Innovation, Quality & Entrepreneurship at Akshaya Patra

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Innovation, Quality & Entrepreneurship at Akshaya Patra Akshaya Patra Foundation in India is a shining example of how social entrepreneurship combined with power of innovation can make a HUGE difference. First, some background information. Akshaya Patra is an Indian NGO that provides mid day meals to about 1.2 million children across India on all school days.

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Reflections on Self-Selection Part I

Working Girl

'Today I reviewed a whole bunch of slides depicting the employee lifecycle for inscrutable reasons of my own and two things became clear to me: 1) We do more ''to'' employees than they are able to do for themselves. 2) This needs to change. Consider your basic employee lifecycle: plan -->source --> hire --> on board --> evaluate --> compensate --> develop --> separate How involved is the employee in each of these steps?

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Strength From The Core: Why Bolted-On BI Doesn’t Work For HR

Workday

'My friend and industry colleague Bill Kutik, a leading expert on human resources technologies, asked me some time ago why I had left the analyst world and joined Workday. Were the industry watchers correct, he asked, in assuming Workday hired me to help it build out the best talent-management suite in the world?

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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A Tool to Add to Your Reflective Practices Toolkit: "Oh Life"

The Bamboo Project Blog

I've written before about the importance of reflective practice in professional development --the process of reflecting on your development as a professional and recording those thoughts somehow. The problem for most people is that getting in a regular practice of reflecting and recording can be difficult. Developing new habits can be hard, so having a tool to help you along can be invaluable.

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It's About Answering Their Questions, Stupid: What Goes on the First Page ?

The Bamboo Project Blog

The other day, Stephen Downes posted the graphic above --without comment, which it didn't really need because the graphic says it all. And the graphic reminded me of a wonderful recent blog post by Kivi Leroux Miller on creating website content your visitors really want, which suggests that most people who visit your site or blog or whatever come with specific questions and your job is to answer those questions.

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So You Think You Can Control Social Media by Controlling Access? Think Again.

The Bamboo Project Blog

Several years ago I was going to fly with a friend who'd never been on a plane before. He told me what he hated most about the idea of flying was that he wasn't "in control." This was a person who never let anyone else drive the car because he only trusted himself to make the split-second decision to swerve or brake should trouble strike. In helping him try to manage his anxiety, I joked that maybe I should set him up with one of those children's car seat things where they have a toy steering wh

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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Engagement, Leadership and Power of Storytelling Last week, I had a short conversation with one of my colleagues in HR about the all important topic of employee engagement. In an impromptu conversation, we touched upon a very important point: People love (and remember) stories, not facts. We loved it when our grandparents wrapped important life lessons in form of stories.

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[Free Templates] Plant the Seed for Successful Onboarding!

Our Free Welcome Email Templates (designed for both in-office or virtual employees) are ready for you to customize and use to plant the seeds of success for new team members.

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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer In Pursuit Of “Customer Delight”: Getting The Basics Right A lot of companies have the phrase “delighting our customers” in their well-crafted mission statements and quality policies. I see “customer delight” as a cherry, with the cake being “solving their problems and meeting the expectations” – so when we say “cherry on top of the cake”, the cake has to be right.

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Managing Results by Defining “Deliverables” Early On

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Managing Results by Defining “Deliverables” Early On As professionals, we all are responsible for shipping stuff to our customers (internal or external). The stuff that we ship is commonly referred to as a “deliverable”. As a manager, it helps if you can clearly define what deliverable means.

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'Their Work' Versus 'My Work'

QAspire

Home Go to QAspire.com Guest Posts Disclaimer ‘Their Work’ Versus ‘My Work’ When you work in an organization or within a team, you can think of it as ‘doing the work for someone’. For the company. For the manager. For the client. Or you can think of it as ‘doing your work’. There is a big difference. Our work is a way to express ourselves.

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A Round Up of My Writing in July 2010

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Round Up of My Writing in July 2010 July 2010 – another spectacular month came to an end, and I didn’t notice that in frenzy of things going around. In this month, we welcomed monsoon and said good bye to the sweltering heat. Monsoon continues in August as well, and I look forward to another exciting month.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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Metrics: Are They Mapped With Your Business Objectives?

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Metrics: Are They Mapped With Your Business Objectives? You can measure almost anything in your business, but if those metrics don’t serve a real business objectives, they are just numbers with no real meaning. Measurement is a means to an end, not an end in itself. I have seen extreme cases where organizations either measure so much or they don’t measure anything at all.

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Great Leadership: Beware of These Nine I's

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Great Leadership: Beware of These Nine I’s I wrote earlier about Nine I’s and Great Leadership. The post received a very good response (on twitter, in blogosphere and in comments) and that led me to further think about Nine I’s that leaders should be careful and conscious about. These are personal traits of a leader that have a direct impact on a team/organization’s performance.

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Training Middle Managers On People Management Basics

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Training Middle Managers On People Management Basics Here is a simple idea: Whenever you have a new manager (project manager/departmental leader) joining in your organization, put him/her through a simple training program on how to manage people. Train existing managers as well. The premise: Most project managers/team leaders get work done through team.