ClearCompany HRM

AUGUST 19, 2015

Employers are always looking for ways to create a better, more effective interviewing process. You can have a great sourcing platform and applicant tracking system , but the interview largely helps determine which candidate you hire, so you need to make sure you’re nailing it. Looking for specifics to improve your interviewing process? We have a few suggestions. Video Interview

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System Video 76

ej4 HR

AUGUST 19, 2015

In business, you can’t please everyone. Though everyone has to deal with a disgruntled customer at one point or another, that encounter doesn’t have to ruin your day— or theirs. Unfortunately, a lot of the customer service advice out there is pretty trite: stay calm, listen, solve the problem, the customer is always right. That’s [.]. The post Dealing with Upset Customers: The Advanced Guide appeared first on. Customer Feedback Customer Service eLearning Training & Development

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Training 67

Insperity

AUGUST 19, 2015

Have you ever hired someone who, despite a great resume and interview, lacked passion or just couldn’t do the work? You probably had a square peg in a round hole. It’s all about having the right person in the right job. With a few tweaks of your interview style, you may not have such a hard time finding your next great employee. Step 1: What are you looking for? Step 3: Be consistent.

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Competencies Coaching Course Groups 53

8 Productivity Tips to Maximize Working Time at Your Desk

Justworks

AUGUST 19, 2015

Our work lives are fast paced, jam packed, and seem to get longer and longer. 00-5:00? Not anymore. Most of us feel like we have an ever-growing pile of work and not enough time in the day to actually sit down and finish it. How can we save time at work? And more importantly, how can we better utilize the active work time have between meetings? Okay, maybe wearing the same thing everyday to reduce decision fatigue doesn’t appeal to you, so here are some of the best tips we found (although coffee never hurt, too): Business Tips

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Productivity Meeting 73

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Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

Groups

TLNT: The Business of HR

AUGUST 19, 2015

In the last week, a couple of research reviews have crossed my desk, both summarizing decades of research, surveys and analysis in the complex and many-layered topics of employee recognition, engagement and retention. The first research review is from IBM Smarter Workforce Institute and titled, “ How do I recognize thee, let me count the ways.” The 5 major elements driving engagement.

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Compensation Talent Management Employee Engagement Analysis 46

Spark Hire

AUGUST 19, 2015

The key thing that top recruiters do in order to be successful is to ask the right questions early on.  When you receive a job order, it is essential to ask the right questions in order to identify the best talent for your client. There are five key questions that you should be asking whenever you are receiving a new job order: 1. What are you looking for? What are the “must have ” skills?

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Staffing Recruitment Course Examples 43

Reward Gateway

AUGUST 19, 2015

The human brain is perhaps the world’s most intriguing operations center. Apart from a myriad of functions, how and why the brain processes negative and positive experiences has huge implications for creating a culture of employee engagement. As a starting point let’s look at what experiences activate the reward and pain networks in our brains. Obtaining feedback but failing to act upon it.

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Employee Engagement Performance Management Strategy Company 42

WalkMe Change

AUGUST 19, 2015

From discussions that I’ve had with managers in charge of change management, it seems that everyone feels lost every now and again. You know the feeling — you get to the office and you are not sure if the door is push or pull even though you’ve been working there for years.  Here are 5 guiding principles that I remind myself of on a daily basis as a way to remain focused. Don’t Multi-Task.

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Productivity How To Company Change Management 39

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Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

Coaching

Evil HR Lady

AUGUST 19, 2015

People generally go into Human Resources because they like people. After a few years of dealing with these humans, HR people can become cynical. You would too if you had to deal with these types below. If If you see yourself in one, stop it. 1. Special snowflakes. These employees feel like they aren’t subject to any of the rules. Showing up on time? Forget it. Always on his phone? You bet. The worst thing about special snowflakes isn’t the snowflakes themselves, but that their bosses allow the bad behavior to continue. It’s up to the manager to make the final decision.

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Resources 36

HR Daily Advisor

AUGUST 19, 2015

The boldest claim at the Society for Human Resource Management’s (SHRM) Annual Conference and Exposition comes from The Glasshouse Report, which promises that its new software can “eliminate employee lawsuits.” Can that really be true? Many new and interesting HR tools and techniques were showcased at,SHRM, held recently in Las Vegas. Can The Glasshouse Report’s claim actually be true? Learn More.

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BambooHR Software Report Onboarding 35

Evil HR Lady

AUGUST 19, 2015

This post brought to you by National Restaurant Association Educational Foundation. The content and opinions expressed below are that of Evil HR Lady. What do Amazon’s Jeff Bezos and I have in common? We both got our start in fast food–he started at McDonalds and I worked at Burger King. Do I wish I could have skipped the grease and crabby customers and gone straight into an office job?

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Competencies Compliance How To Wellness 32

Sage HRMS

AUGUST 19, 2015

Office attire has become increasingly casual over the years, but many companies are still unsure whether allowing jeans is the right step for them. While casual Fridays have been a norm for decades, many offices extend casual wear to the entire workweek. Of course, many human resources managers wonder, does the casual approach work for my office? Millennials drive the trend. The role of HR.

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Policies Discrimination Study Groups 31

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Employees at the front lines often have better ideas for innovation than others within the business, but when they walk out the door, they take those ideas with them. Want to innovate better and faster than the competition? You need to hold onto your best employees and the ideas they have. In this session we will explore how various pieces of the talent life cycle are related to retention and examine more than 20 strategies and ideas for improving retention outcomes for your business.

Compensation Cafe

AUGUST 19, 2015

In the last week, a couple of research reviews have crossed my desk, both summarizing decades of research, surveys and analysis in the complex and many-layered topics of employee recognition, engagement and retention. The first research review is from IBM Smarter Workforce Institute: “How do I recognize thee, let me count the ways.” Workers who receive recognition are less likely to quit.

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Compensation Globoforce Employee Recognition Employee Engagement 29

Pearson

AUGUST 19, 2015

When Pearson CEO John Fallon visited Texas Southmost College, a Pearson partner, he joined teachers, students and parents in a panel discussion on the state of education in the Rio Grande Valley and beyond. One One hot topic of conversation was a question asked with frequency in any education circle: do we really need technology in schools, colleges and universities?

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Video 29

Jelf

AUGUST 19, 2015

The cyber threat level has grown to the point of it being a case of ‘when’ not ‘if’ for businesses in terms. The post UK firms forced to cope with daily cyber attacks appeared first on. Cyber Security cyber attacks cyber crime cyber insurance

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TLNT: The Business of HR

AUGUST 19, 2015

talentRecently, the NFL’s Arizona Cardinals hired the very first female coach in league history. This is a seismic shift in a field heavily dominated by men – from coaches, players, announcers, etc. Sure, one could argue it is part PR, however, the positive impact still holds true. Hiring outside of the stereotypical box brings diversity to the team and the organization.

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Diversity and Equality Talent Acquisition HR Trends Trends 28

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Can you hear the collective groan when you launch that new compliance course? Do you get complaints both public and private from trainees about the uselessness of the training courses you've launched? Is there anything that can be done about it?

Training

ATD Human Capital

AUGUST 19, 2015

A recent New York Time’s article on Amazon’s workplace culture has generated a lot of buzz. Michael Lee Stallard outlines what this controversy says about the modern workplace culture? Click here to read full version

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Paychex

AUGUST 19, 2015

Business owners are often at the mercy of lawmakers when it comes to the taxes levied upon them. Some states have issued very weird tax laws that directly impact business owners

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Halogen Talent Managment

AUGUST 19, 2015

If your employees are motivated by an expected annual pay raise, what happens when their pay plateaus? David Creelman looks at sustainable ways to attract, motivate and reward employees, and why monetary rewards shouldn’t be your company’s only incentive

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Company 26

NoExcusesHR

AUGUST 19, 2015

No, this isn’t a trick title. No, this isn’t another boring networking post. Yes, your network is lame and it’s your fault. Still with me? But I’m A Successful Professional Sure you are. Seriously? If I had a dollar for everyone who has ever suddenly connected with me on Linkedin when they found themselves unemployed and now wanted to start networking I could retire. Harsh? Maybe. You tell me.

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Retirement Industry Wellness Company 25

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Is your organization thinking about moving towards a performance development culture? What are the elements to succeeding and keeping managers and employees engaged? Download “A Road Map for Change” to find out and gain insight into making the transition as smooth as possible on your journey into this brave new world.

Coaching

The Times They are a-Changin’ for Criminal Record Checks in Canada

First Advantage

AUGUST 19, 2015

With so many policy announcements since the UK general election in May, you could be forgiven for overlooking the significance of the Immigration Bill for human resources. Big changes are on the way for criminal record checks in Canada. If implemented as proposed, this will have significant ramifications for job seekers, volunteers and the organizations they work with. 392,792. Invasion of privacy.

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Screening Discrimination Recruitment System 35

The HR Capitalist

AUGUST 19, 2015

Let's face it - Fearful of the spotlight and conservative to a fault, HR pros generally aren't the best examples to look towards when it comes to professional branding. Kris Dunn ( Kinetix RPO ,  The HR Capitalist ) and Tim Sackett ( HRU Technical Resources ,  TimSackett.com ) think that needs to change. They found out well-branded HR pros who are actual practitioners are hard to find.  .

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Zenefits Conference Employer Branding Talent Acquisition 24

Dice

AUGUST 19, 2015

It’s not an uncommon scenario: You slave away at a project for weeks, months, maybe even years, only to have your boss take the credit in the wake of a successful release. If this has happened to you, you’re not alone—and there are things you can do about it. The trick to dealing with a glory hog—whether the hog in question is a boss or colleague—is to resist the urge to instantly go DEFCON 1.

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Meeting Software Strategy Company 24

I think I’m burning out — what should I do?

Ask a Manager

AUGUST 19, 2015

A reader writes: Thanks for running such a helpful blog! Your advice has helped me stay true to professional norms through a couple of toxic situations, which has both kept me sane and gotten me big kudos from management. They didn’t teach me this in college. I’m in a high-stress work situation where the organization is way too reliant on me to maintain day-to-day operations. We’re working on hiring a second person for my role, but it’s likely to take six months to find someone and get them on board. Any thoughts on how to approach this with him? What options do I have?

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Exercises Time and Attendance Strategy Course 34

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Today’s workplace is characterized by chaotic forces—low employee engagement and productivity levels, and declining employee well being. HR Leaders have a critical role in defining the vision and strategy to transform and create a more productive and happy workplace.

Achievers

AUGUST 19, 2015

by Rebecca Wetherbee. If you haven’t been to Achievers Customer Experience (ACE) before, you’re probably wondering why you should come. What’s in it for you? We’ve come up with six distinct reasons why you should come join us at ACE this November 2 nd & 3 rd : Compelling Content. We’ve carefully crafted sessions that will appeal to all of our attendees, whether you’re a customer of ours or not.

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Time and Attendance Certification Video Conference 23

EDSI

AUGUST 19, 2015

Written by Jennifer Giannosa - Senior Consultant with EDSI Consulting [email protected]& & What do top HR execs, consultants and specialists say are the biggest challenges in retaining and motivating their talent heading into 2015?& & “Keeping critical employees engaged and challenged while competing with progressive employers and dealing with steadily shrinking HR budgets.” ” Sound familiar? & These HR issues represented some of th

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Talent Development Competencies Employee Engagement 23

RecognizeThis!

AUGUST 19, 2015

by Traci Pesch. Recognize This! Rubbing elbows with management at company outings might not get you as far as making friends with your coworkers. Summer is the season for company outings. company-wide trip to the amusement park or a community service event. These outings are meant to create bonds with colleagues who usually don’t have the time or opportunity to meet or socialize. Make friends.

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Employee Engagement Meeting Survey Groups 22