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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. The cost of recruiting, hiring, and training new agents. It’s pretty simple to calculate your organization’s turnover as a percentage. Let’s explore.

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Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

Worse still, hospitality workers can be subjected to bullying and sexual harassment. Worse still, hospitality workers can be subjected to bullying and sexual harassment. Consider these statistics : Sexual harassment is ranked among the most prevalent issues by both hospitality students and hospitality employees.

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How Serious are OFCCP Equal Pay Penalties? Very.

Trusaic

A News Release dated June 22, 2020, described the order, which requires WMS Solutions, LLC to pay $960,905 in back wages, damages, and interest based on discrimination and harassment claims. As a condition of receipt of federal funds, contractors may be subject to an OFCCP audit, including a compensation analysis.

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Celebrating Human Resources (HR) Professionals Day!

HRWatchdog

Here are just three of the many diverse responsibilities that HR professionals handle. HR professionals have to be knowledgeable about California’s final pay laws, which have very specific timing requirements depending on whether the employee quit without notice or 72-hours’ notice, or was terminated or laid off.

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How to Promote Diversity, Equity, and Inclusion in the Workplace

15Five

Diversity, equity, and inclusion (DEI) is a hot topic in the workplace. Many businesses are starting to understand the benefits of a more diverse and equitable workforce, and when launched and managed well, DEI initiatives help engage employees and promote workplace happiness. Let’s take a closer look.

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A Shifting Landscape of Workplace Challenges

EverFi - HR

Diversity, equity, and inclusion. As organizations review and re-review their remote work, health and safety, and diversity and inclusion policies and practices, navigating the complex legal landscape related to accommodations, harassment, and discrimination–all while supporting a positive workplace culture–is crucial.

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Conducting an HR Audit – Review, Identify, Improve

CCI Consulting

Essentially, HR audits are an efficient tool used to improve processes like recruitment, retention, onboarding, training, salary and compensation, payroll, performance management, and many more common practices within an HR department. The word “audit” generally elicits the idea that an aspect of the operation is doing something wrong.