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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. The cost of recruiting, hiring, and training new agents. Additional supervision for new hires. Why is this figure so high?

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Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

The hospitality industry is experiencing a boom in demand yet faces a significant hurdle: a hiring crisis and a nationwide workforce shortage for key workers, including housekeepers, front desk staff, hotel managers, bartenders, servers, and banqueting staff. Worse still, hospitality workers can be subjected to bullying and sexual harassment.

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How Serious are OFCCP Equal Pay Penalties? Very.

Trusaic

A News Release dated June 22, 2020, described the order, which requires WMS Solutions, LLC to pay $960,905 in back wages, damages, and interest based on discrimination and harassment claims. As a condition of receipt of federal funds, contractors may be subject to an OFCCP audit, including a compensation analysis.

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From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

They know there’s always someone hiring, so if they’re not 100% satisfied with their job, they’ll apply elsewhere. Great staff is a critical element of success for every quick-service restaurant (QSR). However, the industry is renowned for its extremely high turnover rate. across all sectors, according to the US Bureau of Labor Statistics.

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CalChamber’s September Trainings: HR Boot Camp, Time Off, Supervisor Essentials

HRWatchdog

Your kids are not the only ones going back to school — this September, CalChamber has four separate virtual trainings designed to help you navigate workplace compliance with ease. Read on for more details about our September trainings, including what’s covered, why it’s relevant and more. to 12:30 p.m. to 11:30 a.m. to 12:30 p.m.

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Celebrating Human Resources (HR) Professionals Day!

HRWatchdog

Recruiter, psychologist, peacemaker, event planner, employee development, benefit expert, teacher, detective — these are just SOME of the many roles and responsibilities human resource (HR) professionals contribute to their organizations. Here are just three of the many diverse responsibilities that HR professionals handle.

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How to Promote Diversity, Equity, and Inclusion in the Workplace

15Five

Diversity, equity, and inclusion (DEI) is a hot topic in the workplace. Many businesses are starting to understand the benefits of a more diverse and equitable workforce, and when launched and managed well, DEI initiatives help engage employees and promote workplace happiness. Lastly, make sure your hiring process is accessible.

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