Conversation Matters

JUNE 25, 2012

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Professional Alternatives

AUGUST 28, 2023

By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime. Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity.

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Conversation Matters

JULY 19, 2017

And he notes that audio, text and video could be used to mine a knowledge base of healthcare conversations between doctor and patient using the new Video Indexer Cognitive Service from Microsoft. He believes that the interest in KM is springing up in all industries.

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HRExecutive

MARCH 15, 2024

. - Advertisement - This effort supported introducing an enterprise-grade assistant solution for employees and customers known as Pega GenAI Knowledge Buddy. This AI-powered tool is used for information retrieval by synthesizing specific answers from scattered knowledge bases.

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Conversation Matters

JULY 19, 2017

And he notes that audio, text and video could be used to mine a knowledge base of healthcare conversations between doctor and patient using the new Video Indexer Cognitive Service from Microsoft. He believes that the interest in KM is springing up in all industries.

Knowledge Management 40

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HR Lineup

NOVEMBER 13, 2023

Known for its intuitive user interface, this tool facilitates easy incident and change management. Automation features and a robust knowledge base contribute to faster issue resolution, making Freshservice an ideal choice for organizations prioritizing user satisfaction.

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Analytics in HR

FEBRUARY 22, 2024

Using Bloomfire’s Knowledge Management Software System software, Aite Group created hundreds of pieces of content for employees. The company’s knowledge base has helped new employees self-pace their learning by searching and accessing information by themselves, without the assistance of HR or their managers.

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