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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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7 Ways the U.S. OPM Competency Models Can Support Your Workforce Planning

AvilarHR

Office of Personnel Management (OPM) publicly shares its Competency Models. Here’s how the OPM competency models can support your workforce planning. And managing workforce skills and competencies is essential for workforce planning. What are the OPM Competency Models?

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Anticipating the demand for new competencies resulting from digitisation requires proactive training initiatives for both employees and managers. From sociology to economics and marketing, HR leaders should leverage scientific studies and business cases to reinforce their beliefs.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. the results; and through being held responsible for these actions, learn from the results so that they develop greater competence in future problem solving and opportunity taking.

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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

What differentiates an expert from someone who is simply competent is both the number of experiences he has had and the range of those experiences - so that when he begins his search for relevant “Lego pieces” he has more and more varied pieces to choose from. This example is from Julian Orr’s study of copy repair technicians.

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Must have Qualities of a Good Manager: 10 Important Skills You Need

Engagedly

Let’s take a deeper look at the most important traits of a successful manager. Clear and Effective Communication In order to communicate effectively with the employees, you need to follow certain guidelines, which would ensure that you, as a manager, and the employees are on the same page.

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Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton.