INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics
HR Bartender
SEPTEMBER 10, 2017
Only by showing them how to evaluate improvements in staffing, compensation, development, and retention in terms of cost reduction, process times, quantity produced, quality of the outcomes and reactions of the company’s management and employees did they begin to come around. This is what accounting reports—the past. Predictive.
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