Case Study Knowledge Base Metrics 
AIHR
JULY 12, 2024
Status tracking: The software’s ticketing system allows both employees and HR to follow the status of each case. Workflow automation: Common questions are answered in FAQs and in an HR knowledge base that people can easily access. The objectives and metrics will differ per organization.
HR Management
FEBRUARY 10, 2025
The LMS solves the problem of information silos by consolidating data into a centralized knowledge base. How an LMS can help: Attach hands-on assignments, simulations, quizzes, or case studies to integrate digital lessons with real-world tasks. This eliminates content chaos and ensures a clear, structured system.
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Bayzat
AUGUST 14, 2024
A case study of a cross-functional team that collaborated on a project through virtual workshops can demonstrate the successful application of remote learning. By sharing these case studies, employees can see the tangible benefits of feedback and be inspired to solicit it regularly.
Empuls
AUGUST 27, 2024
IBM's intranet helps foster a sense of community and facilitates knowledge sharing among its global workforce. The intranet offers a range of features, including a searchable knowledge base, project collaboration spaces, and access to internal tools and resources. You can read the full case study here.
Synergita
AUGUST 13, 2024
KR1: Customer testimonials and case studies should increase by 30%. Example 8: Optimize Customer Success Metrics Reporting Objective: Improve the tracking and reporting of key customer success metrics for better strategic decision-making. KR3: Resolution time to be within 24 hours.
Empuls
FEBRUARY 1, 2024
However, a large share of onboarding activities can be self-paced, when the new worker uses the company’s knowledge management resources to learn both the general policies and procedures and specific details related to their everyday work. Notion Notion is more than just a knowledge management platform. Video tutorials.
Xoxoday
NOVEMBER 8, 2023
Case studies : Airbnb harnessed the power of Hootsuite to streamline social media management across 191 countries, enhancing their global online presence. Content analytics : This solution’s analytics suite provides insights into your social media performance, tracking key metrics such as engagement, reach, and clicks.
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