Remove Call center hiring Remove Employee Recognition Remove Metrics
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How To Create an Effective Employee Recognition Program (in 2023)

Analytics in HR

An employee recognition program can help your company retain employees, improve productivity and recognize employee performance. In fact, it’s been shown that when larger businesses double their employee recognition efforts, they experience a 9% increase in productivity and a 22% decrease in absenteeism.

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OKRs vs. KPIs: The Key Differences & Use (With Examples) 

Analytics in HR

OKRs set ambitious goals, while Key Performance Indicators (KPIs) provide measurable metrics to track progress, creating a powerful framework for aligning strategy with execution. This article will explain the key differences, when to use each, and metrics to track when measuring each methodology. Sales increased by 8.5%

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How to Boost Call Center Employee Engagement in 2024

Empuls

Would you like to reimagine how call centers function and improve their productivity and efficiency by increasing employee engagement? Many organizations rely on call centers to provide first-level customer service. Engaged employees feel enthusiastic and dedicated to their work and the organization's goals.

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How To Create an Effective Employee Recognition Program (in 2023)

Analytics in HR

An employee recognition program can help your company retain employees, improve productivity and recognize employee performance. In fact, it’s been shown that when larger businesses double their employee recognition efforts, they experience a 9% increase in productivity and a 22% decrease in absenteeism.

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Year-Round Recognition: Crafting a Continuous Employee Appreciation Strategy for 2024

Empuls

Did you know that only a few employees get appreciated at work?    Unfortunately, many businesses tend to neglect the value of employee recognition at work.    Nothing is more fun, exciting, engaging, productive, and fulfilling for employees than having a culture of appreciation in the workplace. 

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5 Steps to Building a Strong and Efficient Team

Thrive Global

However, none of these factors matters if you do not hire the right employees and build a strong team. Employees will feel more satisfied since they can focus on the tasks they enjoy. Building an in-house call center requires you to invest in customer service tools and agents. Reward your Employees.