Industry Insights: Call Center
Payactiv
MARCH 28, 2022
Download eBook. The average call center turnover rate averages between 30% to 45%. This turnover rate is considered very high. Agent Turnover — Why Are They Quitting? In 2021, a new set of problems beset upon the industry, including staffing shortages and intense competition for quality labor. Download our whitepaper.
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