Remove Bonuses and Incentives Remove BPO Remove Staffing
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HR Tech Awards 2025 Winners Announced

Lighthouse

ERIN is doing this at scale, enabling talent teams to not only drive referral activity on a consistent and comprehensive scale, but also handling the “afterthought” aspects like payouts and bonuses through easy payroll integrations. A smart, scalable solution built for todays dynamic labor market.

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Industry Insights: Call Center

Payactiv

In 2021, a new set of problems beset upon the industry, including staffing shortages and intense competition for quality labor. There used to be a time when call center agents would quit a job to go work for another BPO offering higher pay or a more suitable environment. Pre-COVID the unemployment rate in the U.S. Source: [link].

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How to Retain Call Center Employees & Reduce Turnover

Empuls

Lack of recognition or incentives When achievements and hard work aren't recognized or rewarded , it can decrease motivation and job satisfaction. Explore our employee rewards platform for call centers to see how tailor-made incentives can reshape your team's enthusiasm and commitment.

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Guide to Hiring Employees in Costa Rica

Recruiters Lineup

Employee Benefits: Employees in Costa Rica are entitled to various benefits, including paid vacation days, sick leave, maternity and paternity leave, and bonuses such as the mandatory Christmas bonus (Aguinaldo) equivalent to one month’s salary.