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RecognizeThis!
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Be the Colleague People Want to Work With
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JUNE 26, 2016
just read a terrific article in Strategy+Business by the person who might have the best view into work-based relationships – Reid Hoffman , executive chairman and cofounder of LinkedIn and partner at Greylock Partners, a venture capital fund in Silicon Valley. by Lynette Silva. BIG , Robert Loggia, Tom Hanks, 1988. TM and Copyright (c) 20th Century Fox Film Corp. All rights reserved.
3 Challenges for Creating Authentic Engagement
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JANUARY 11, 2016
— Employees who engage their authentic selves at work contribute to unparalleled employee and customer experiences. I was reading a recent Forbes article that discussed the distinction between employees’ authentic engagement versus scripted service in creating an unparalleled customer experience. by Derek Irvine. Recognize This! Why is it so hard?
3 Ideas for More Generosity at Work
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JULY 1, 2016
Extending the research findings from the article mentioned above, there are three factors that are important in reinforcing a culture of generosity: 1. Incentives, the article cautions, “may cause people to think in terms of cost-benefit calculations, rather than acting on goodwill.” By Derek Irvine. What does generosity mean in the context of work? Recognition rather than incentives.
Recognize Effectiveness and Minimize Bureaucracy
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JULY 8, 2016
But in a recent article in Harvard Business Review , Gary Hamel points to data that suggests exactly the opposite: bureaucracy is growing rather than shrinking. As Gary notes in the article- reflective of the key theme from his WorkHuman 2016 keynote and a recent Q&A on the Globoforce blog (spanning Parts I , II , and III )- that chain of events is not inevitable.
The Performance Management Storm: Four Macro-Trends Driving the Change
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2015 Harvard Business Review article, a pair of GE. 1Why Your Company Will Need to. Rethink Performance Management eGuide Part 1: The Argument. for Change 2 3About this Guide Organizations are increasingly. moving from traditional performance. management systems (organized as. an annual review process) to newer. performance development systems. organized around real-time dynamics). If the.
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The Secret to Scaling Up with Recognition
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FEBRUARY 23, 2016
In his article, Shawn presents some powerful research to support this. Click here to read his article for more detail. By Derek Irvine. Recognize This! Peer-to-peer recognition is an effective and powerful way to scale up behaviors that align to organizational success. This is no easy feat, but it can be done with the right culture.
Keeping Work Human in Tough Times
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APRIL 11, 2016
Tough times often bring some interesting dilemmas for company leadership. I saw an article out recently from Strategy+Business that argued for strategic hiring during a downturn. And yet, like in the article above, it’s a smart decision. By Derek Irvine. Recognize This! To be sure, that is not an easy place to be in for anyone involved, including HR and company leadership.
To Change Organization Culture You Must Change This First
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MARCH 18, 2016
This time, it’s a terrific article on the 10 principles of organizational culture by Jon Katzenbach, et. like particularly how the article helps frame the answers to the most common questions about organizational culture. by Lynette Silva. Recognize This! – All organizational change rides on changing the daily behaviors of the humans first. Company culture. What is it?
Seeing the Full Spectrum of Recognition
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FEBRUARY 10, 2016
came across a recent New York Times Corner Office article with Walt Bettinger. By Derek Irvine. Recognize This! — There are people at work whose contributions we might miss. culture of recognition helps to make sure we don’t. He is the CEO of the Charles Schwab Corporation and shared a powerful lesson he learned as an undergraduate student. And that had a powerful impact.
The Performance Management Storm: Four Macro-Trends Driving the Change
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2015 Harvard Business Review article, a pair of GE. 1Why Your Company Will Need to. Rethink Performance Management eGuide Part 1: The Argument. for Change 2 3About this Guide Organizations are increasingly. moving from traditional performance. management systems (organized as. an annual review process) to newer. performance development systems. organized around real-time dynamics). If the.
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Are You Psychologically Safe at Work?
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MARCH 30, 2016
Google has done that heavy lifting through their Project Aristotle (described in this New York Times article ) – a classic data-crunching study of how their people interact and collaborate to get work done. by Lynette Silva. Recognize This! Successful work teams require a sense of psychological safety, which is key to working human. Newsflash – no person is an island, especially at work.
The Future of Worker Productivity
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AUGUST 18, 2016
recent article on Quartz also looks into the question of worker productivity , but offers a distinctly different perspective. That article captures the ways several companies are using wearable sensors and other continuous methods to help measure and understand productivity at a micro, rather than macro level. By Derek Irvine. Recognize This!
How to Build a Successful Culture
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JULY 15, 2016
The intentional versions require active management and the coordination of several moving parts across the organization, attributes that make them somewhat rare according to a recent article on The Economist. That article provides a straightforward perspective on what makes cultures successful: “Leaders need to formalize the desired culture to make its meaning concrete.
Can You Confidently Answer the 4 Basic Performance Management Questions?
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AUGUST 21, 2015
With the recent news around Accenture and GE replacing their traditional performance review process with more frequent, timely feedback from multiple sources, it seemed Kismet when Eric Mosley, CEO of Globoforce, had his article “Creating an Effective Peer Review System” appear in Harvard Business Review this week. by Derek Irvine. Recognize This! Embrace new technology.
4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]
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She finds some great articles and even some free elearning to help her gain a deeper understanding of SMART and get exposure to a number of cases and examples. FOUR WAYS TO CLOSE THE. LEARNING-DOING GAP FOR. FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations. achieve their goals by making sure their. employees have the knowledge and skills. they need to succeed. managers.
Why Employee Engagement Matters in Healthcare
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NOVEMBER 24, 2014
That’s why I was pleased to see this article that included interviews with executives from two large health services systems in the U.S. by Derek Irvine. Recognize This! Engaged employees directly and powerfully impact customer satisfaction, which translates to patient health and safety in the healthcare industry. Employee engagement is critical to customer satisfaction.
Balancing Manager and Individual Responsibility for Employee Engagement
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JULY 20, 2015
In an article last month, Gallup explained: “Engagement levels tend to fluctuate substantially from team to team and from person to person within the same team… Unless employees assume some measure of responsibility for their own engagement, the efforts of their organizations, leaders, managers and teams may have a limited effect on improving engagement.”. by Derek Irvine. Recognize This!
How to Encourage Everyday Innovation
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MARCH 17, 2016
Reacting to so-called “20% Time” policies made popular by Google and others, a recent article on Inc. Wired article states the core idea rather succinctly: “knowledge workers are most valuable when granted protected space in which to tinker.” By Derek Irvine. Recognize This! Important moments of innovation occur in the span of everyday work.
How to Succeed in the Human Economy
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DECEMBER 5, 2014
This brought to mind an article by Dov Seidman I read recently in Harvard Business Review. by Lynette Silva. Recognize This! – Our work is no longer about what we do or what we make, it’s about who we serve and how we behave. This week was a week of meetings. enjoy them immensely, primarily because of the people in the meeting. No, it’s far more than that. believe this to be true. Humility).
WorkHuman Wednesday: Catch Someone Doing Something Good
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JULY 29, 2015
Hay have developed a friendship, according to the article.). by Traci Pesch. Image Credit: TiAnna Greene Facebook. Recognize This! – We all have the power to foster positivity through simple acts of praise and appreciation. I’ve just returned from a whirlwind vacation with many wonderful new memories created with my family. We have different eyes, seeking to see different things.
5 Steps to Get the Most Out of Your Day
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AUGUST 25, 2015
For example, this article is powerful for framing how you can produce more and get better results at work by focusing on your “energy renewal.” by Derek Irvine. Recognize This! Regulating your energy, rather than clocking extra hours, enables you to get more work done and done well. Humans work on 90 minute cycles of energy , after which our energy and productivity drops. Stop multitasking .
Want to Learn How to WorkHuman? Go to Jail!
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AUGUST 16, 2016
Throughout the article, the clear respect officers and inmates for each other is clear. by Lynette Silva. Alcatraz – Inside the Main Cellhouse, CC BY 2.0 – By Daniel Ramirez, Honolulu, USA. Recognize This! Respect is a foundational element of working more human, in any work environment. What’s the most inhumane work environment you can think of? They know how to de-escalate.
What GE, Accenture, Adobe and Microsoft Have in Common
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AUGUST 18, 2015
The article confirms these assumptions, pointing out: “As much as researchers and many employees might applaud the decision, it doesn’t mean it’s going to be easy. by Lynette Silva. Recognize This! More and more companies are turning a critical eye on the traditional annual performance review process as the primary means for employee feedback. How does this new approach work at GE?
Bersin Says “Thanks” Critical for Employee Engagement
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AUGUST 31, 2015
” Then Bersin expanded on the ideas presented in Becoming Irresistible in a very detailed article in Forbes : “Employee Feedback Is the Killer App: A New Market Emerges.” by Derek Irvine. Recognize This! — There are many drivers of employee engagement, but feedback, recognition and “thanks” lead the charge. It is at the heart of what good managers do.
2 WorkHuman Lessons from the NFL
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AUGUST 10, 2016
couple of points in the wide-ranging article really struck home with me, especially from a context of making work more human. Reading the article, even a football neophyte like me can see that working in the NFL, especially as a player, isn’t really an experience of honoring the human at work. by Lynette Silva. Recognize This! When bosses “let you be you,” magic happens.
Why Tracking Employee Recognition Patterns Matters
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JULY 2, 2015
who shared with me this terrific article on how one elementary school teacher is tackling the horror of school bullying one child at a time. As a mother, I was of course interested in this article at face value. by Traci Pesch. We have a new joiner on our team (Welcome, Jessica!) But as I read deeper into how this teacher battles bullying, I saw so many parallels to the workplace.
Adiona: Making Employee Recognition Mobile, Social, and Global
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JULY 19, 2016
In an article in the July issue of Adiona Magazine , I analyze the impact that these trends have had on the workplace. Here are just a few excerpts from the larger article that help to illustrate that point: “Thinking globally and acting locally is necessary… [but] it takes the right technology and the right global knowledge to work.” By Derek Irvine. Recognize This! — Social recognition is well suited to enable business success in response to growing trends in globalization, social networking, and mobile technology.
What are your Core Projects?
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JULY 13, 2016
One such area out of Cambridge University was profiled in a recent article in the New Yorker and examines the concept of “personal projects.”. By Derek Irvine. Recognize This! Core projects can lead to greater happiness and achievement, especially when they are encouraged by the organization and aligned to core values. So what are personal projects, and what makes them core to an individual?
Compensation Cafe: Give Your Employees the Benefit of Space
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NOVEMBER 18, 2014
” Google “open office space” and the majority of pro/con articles fall squarely in the con category. by Derek Irvine. Recognize This! – We spend more time at work than anywhere else (while awake). The space we work in can be a key contributor to engagement, enablement, and productivity. Does your office have an open office plan? The reality is quite different.
Feedback Is Critical (but Don’t Say Anything Negative)
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FEBRUARY 20, 2015
In an article sure to inspire a good bit of negative “kids today!” comments, the Wall Street Journal recently published an article on a “kinder, softer” approach to performance management and the performance review process. by Lynette Silva. Recognize This! Positive feedback has more power than negative criticism for boosting performance. Wayfair Inc., Of course not.
Want to Motivate Others? Understand Your EQ First
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NOVEMBER 21, 2014
Typically when I see articles titled “How to Motivate Employees” my back goes up a little. by Lynette Silva. Recognize This! – Motivating others takes much more than a platitude hung on the wall. Motivation is complex and as much the responsibility of the person you’re trying to motivate as it is you own as a manager or leader.
This Is Why We Need More Romance in Business
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SEPTEMBER 22, 2015
This is the thrust of Tim Leberecht’s recent Harvard Business Review article, “In the Age of Loneliness, Connections at Work Matter.” by Lynette Silva. Recognize This! Deep, personal connections with others is what makes us human. How connected are you? No, I mean how really connected are you? We’re “always on” and sharing far more of our personal selves than seemingly ever before.
A Culture Like Netflix?
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FEBRUARY 19, 2016
In fact, I was reading a recent article on Fast Co. By Derek Irvine. Recognize This! Distinctive cultures may grab headlines, but shared values are what make them successful. And every company can achieve success by recognizing values. Imagine for a moment that your own company’s culture is run like a professional sports team. Performers are highly rewarded for their contributions.
Finding Your Hidden Influencers Is Easier Than You Think
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DECEMBER 17, 2014
Earlier this year, McKinsey published an article on “ Tapping the Power of Your Hidden Influencers.” I highly recommend a full read of the article as it summarizes quite well the fundamental challenge of most change efforts – they are led by the wrong people. by Lynette Silva. Recognize This! Hidden influencers are the people that keep your organization running smoothly.
3 Things I’m Grateful For at Work
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FEBRUARY 13, 2015
One way I know the book is already having an impact is the excerpts I see popping up in various media, like this article on “14 Powerfully Beneficial Effects of Gratitude” in Inc. Reading that article got me thinking again about the things I’m grateful for and the impact of that on my life. by Lynette Silva. Fundamentally, The Power of Thanks is a practical tool. magazine.
Compensation Cafe: What Irrational Humans Get Right
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SEPTEMBER 24, 2015
mention this today to point you to my post on Compensation Cafe where I unpack a powerful statement made by Harvard Business school professor Francesca Gino in a recent Harvard Business Review article. by Derek Irvine. Recognize This! — By giving away to others, we reap far more for ourselves. Did you know humans are irrational? Shocking, I know.
Don’t Forget This Important Utensil at Thanksgiving
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NOVEMBER 26, 2014
From the article: “Just this small stunt — the physical action of jotting down a couple of things you’re happy to have in your life — has been shown to reinforce happy thoughts. by Lynette Silva. Recognize This! Writing down what we are most grateful for can increase our feeling of gratitude and appreciation. Thanksgiving – my favorite holiday!
Worried about Information Security? Study Says Focus on Employee Engagement
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NOVEMBER 7, 2014
The article goes on to point out that the worst steps a security team can take are to provoke further negative responses by employees: “Draconian practices seeking to limit employees’ Internet access can often backfire if they sow bitterness. by Derek Irvine. Recognize This! Your employees are your most likely source for data breaches. Now, this type of employee is in high demand.
Rules of Enchantment to Bring More Romance to Work (the HR-Approved Way)
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JULY 17, 2015
Following on their experience as fellow panelists, Brigid interviewed Tim for her regular Monday feature “Inspired Life.” In the article “Bored at work? Please, read the full article and be inspired as I was again, but here a few of my favorite highlights (all quotations are Tim’s and emphasis in the quotations is original): It’s time to think about romance at work in a new way.
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