Remove AI Recruiting Remove BPO Remove Employee Engagement
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HR Tech Awards 2025 Winners Announced

Lighthouse

In our daily work with talent leaders and solution providers, we run into some incredible technology. These tools available to organizations right now can help them hire, develop, and retain their people, and the platforms and systems are amazing in their ability to support intelligent decisions, personalized actions, and more.

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Workplace Happiness and the Role of HR in Shaping Organizational Culture

Hppy

This article takes a closer look at how HR teams can influence company culture and highlights the role of Business Process Outsourcing (BPO) companies in supporting these efforts. This increased productivity comes from employees who are more focused, efficient, and motivated in their roles, delivering higher-quality work.

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11 Real-Life Human Resources Examples

AIHR

From comprehensive benefits to AI talent retention solutions, these cases paint a vivid picture of HR in action. Effective employee onboarding process 7. AI talent retention solutions 8. Prioritizing employee wellbeing 11. Contents What is human resources (HR)? Innovative reskilling initiatives 4.

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CX as a BPO Service

Satrix Solutions - Employee Engagement

With a background in computer systems, his life took a turn when a one-way ticket and a broken relationship led him to customer service. At Total CX, Alex is pushing the boundaries of customer service through innovation in natural language processing and AI. What does your CX strategy focus on currently and in the future?

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The future of Workforce Management Solutions: Our predictions for 2025

Zalaris

Workforce management systems are redefining how businesses manage, monitor, and motivate employees in the digital age. Increasingly, companies are adopting Cloud HCM solutions to meet their workforce management needs; the HCM software market grew by 11.4% in 2022 with revenue exceeding $22.4

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7 Ways To Leverage Technologies for Corporate Training

Engagedly

Read on to learn how to use them to your advantage and for the benefit of your employees. Also Read: Use of AI in Performance Reviews How To Harness Technology for Effective Corporate Training There’s no denying the importance of providing employees with corporate training. billion in 2022 to $70.83

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How to Retain Call Center Employees & Reduce Turnover

Empuls

With the challenges of demanding customers, repetitive tasks, and, sometimes, stringent performance metrics, it's no surprise that keeping employees motivated and satisfied can be challenging. The Center for American Progress estimates that the cost of replacing an employee can range from 16% to 213% of their annual salary.