According to Statista , the estimated value of the market for 2021 is more than 11 billion dollars. At the core of every gamified platform should lie a well-designed curriculum with clear objectives. . The gamification market has been on the rise for the last five years. MORE

I recently had a six-month performance review in which my work was rated very well. All metrics were met and the higher-ups praised the work I’ve been doing. With a work-from-home structure set up four months ago, I imagined travel was off the table until 2021. Well, wait. MORE

As Kristin Moyer, distinguished VP analyst at Gartner, explains, by 2021, CIOs will be as responsible for culture as chief human resource officers. Are CIOs ready to facilitate the employee experience as well? The experience encompasses collaborative work and includes (in addition to connecting teams, metrics, and experiences) communications. Any comprehensive internal communications strategy should include the ability to corral and analyze detailed metrics and feedback. MORE

First, they’ll adapt contact center metrics that get managed. Well, certainly both seem viable. If not, 2021 will be spent trying to regain the momentum and potential of CX…because it will falter without a defined leader. MORE

You need to fully understand how the open enrollment 2020 process went – for better or worse – to work toward a better enrollment cycle for the 2021 benefit year. Open enrollment may be the last thing on the minds of HR teams across the U.S. MORE

Well, it’s happening again. They carry their own view of the world and their expectations for work are unique and new as well. Gen Z is an even larger age cohort than Gen Y, with over 60 million people; this group is expected to comprise over 20% of the workforce by 2021. MORE

Combined with the prevalence of physician burnout, healthcare organizations need to develop strategies to attract and retain physicians as well. By 2021, most hospital executives expect patients in their hospitals will demand a greater role in the planning of their treatment. MORE