Remove 2019 Remove Compliance Training Remove Knowledge Management
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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8 While there have been numerous advances in enterprise knowledge management since 2001 that make that 1.8 I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more. Advertisement.

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Guru Raises $30 Million Series C for Knowledge Management At Work

WorkTech

Guru announced a $30 Million Series C for a knowledge management platform that integrates across enterprise applications. Knowledge management has direct ties to learning, emerging models of work (distributed, remote, etc.), and internal workforce mobility.

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Assessing Values in Online Technology Part 4

HR Examiner

Assessing Values in Online Technology. Ten Things We Learned. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two.

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Knowledge management: Fuel for the social enterprise

Bersin with Deloitte

Just as you tailor offerings and manage your interactions in the external world to attract and serve customers, the way you manage knowledge is an opportunity to build that same rapport with your workforce. 2019 Global Human Capital Trends survey. Lots of knowledge, not a lot of management. Related links.

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

An organizational learning strategy enables a company to keep learning, improving, and developing new capabilities based on past successes and failings. Let’s have a look at all you need to know about creating an organizational learning strategy. Contents What is organizational learning?

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Adaptability is the new efficiency

Chief Learning Officer - Talent Management

Each day presented a new challenge, as staff quickly learned that standard operating practices and procedures didn’t work in an environment where crises and disruptive change thwarted efforts to get the job done. Prevent burnout with sustainable adaptability. Adaptability doesn’t happen by accident. Strategy is developed. Built to adapt.

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Contact Center & CX Trends 2019 (Part 2)

Aberdeen HCM Essentials

In the first post of this three-part series, we noted that now is the time of the year CX leaders are evaluating their 2018 activities and planning for 2019. Aberdeen’s recent survey of CX leaders helped us uncover the top technologies companies plan to incorporate in their CX technology toolbox in 2019.