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I have posted lengthy descriptions of each of the three eras of knowledgemanagement and here I have made a brief summary of all three. Since the term “knowledgemanagement” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledgemanagement task is to bring together the collective knowledge of the organization to bear on complex issues.
In this series I‘ve classified the evolving landscape of knowledgemanagement into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. workers to do the tasks they were assigned.
Having recalled some of those relevant past experiences he begins to “construct” a solution. If he were to face the same problem next week he might construct a quite different solution because during the week he has added more experiences to his box. 1993) Knowledge for Action. involves real problems, not hypothetical.
But even having implement great technology, too many organizations are finding collaboration is not as robust as it needs to be. It increases collaboration by bringing together small groups of 4-6 employees, in ninety-minute coaching sessions that occur over several weeks. Fujitsu is a large global conglomerate with 159,000 employees.
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