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Lack of motivation of the source to provide enough detail for the recipient to implement the lesson – firefighters are willing to provide enough detail to keep their colleagues out of life-threatening situations and the recognition from having their name and often their picture as well is an added incentive.
While updating my research for an update supplement to the report Public Sector - Public Knowledge I came across the Ideopolis research programme of the Work Foundation (see this report ). It draws on the term coined by two US commentators - John Judis and Ruy Teixeira (see WordSpy for citations) in 2002 - to describe a knowledge-city region.
McKee adds: “… if you can harness imagination and the principles of a well-told story, then you get people rising to their feet amid thunderous applause instead of yawning and ignoring you.” Storytelling, when handled well, has significant potential to engage employees at all levels. Why are you leaving so much on the table!,
Also in this category was helping the seeker become aware of potential unforeseen consequences of specific actions, as well as increasing awareness of issues that were likely to be particularly sensitive. For example, “Great plan” is less validating than is, “The logic of your argument is well sequenced which adds to its face validity.”
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