2011

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The Employee Engagement Pyramid

David Zinger

Workshop/Presentation/Course. If you would like to arrange for a keynote or a workshop for your company, conference or organization on The Employee Engagement Pyramid and The 10 Things Managers Must Do to Increase Employee Engagement contact David Zinger at [email protected] or phone 204 254 2130. Here are the 10 things managers must do if they want to  increase employee engagement. Results.

The 10 Things Managers Must Do to Increase Employee Engagement

David Zinger

Employee Engagement for Managers. Here are the 10 things managers must do if they want to  increase employee engagement. Achieve Results. Results. Engagement is more than a feeling, survey number, or a YouTube happy dance. We engage in actions directed towards results. Powerful results matter to managers, organizations, employees, and customers. Path Progress. Progess. Maximize Performance. Energy.

4 Ways Managers Can Build Relationship BACKbone into Employee Engagement

David Zinger

Build Relationship –  The Manager’s Employee Engagement Relationship BACKbone: Bids, Authenticity, Caring, and Knowledge . Part 4 of a 10 part series on how managers can improve employee engagement). Foundation of relationships. Obviously relationships and relationship building are a foundation of employee engagement. ” Work is a relationship and engagement experience. Empathizes.

12 Keys to Achieve Results with Employee Engagement

David Zinger

Achieve Results (Part 1 of a 10 part series on the Employee Engagement Pyramid for Managers). Top of the pyramid. Based on extensive work in employee engagement, I constructed a pyramid of employee engagement actions for managers. There are 10 building blocks to full engagement and at the top of the pyramid on the 10 things managers must do to increase employee engagement is Achieve Results.

Skill based learning – How it drives an organization’s performance

Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

4 Ways to Ramp Down the Conflict at Work

45 Things

There's the guy who clips his fingernails at his desk. The woman who talks in a "kitty whitty" voice when she asks for a favor. Or the manager who takes his shoes off in a meeting and props his feet on the table. All people I have worked alongside. All people I wished would be transferred to a faraway rain forest. So, I have to learn to work with them. Shearouse says. Keep it in perspective.

Trash Talking the Boss

45 Things

If you use Facebook, you're going to think the National Labor Relations Board (NLRB) is your new best friend. The NLRB has reached a settlement with an ambulance company that fired an employee after she posted snippy comments about her boss on Facebook from her home computer. Under the agreement, the company now has to revamp its policies so that they don't infringe on a worker's rights. Seriously.

The 10 keys to help your managers manage employee engagement

David Zinger

How are you managing employee engagement? The challenge. Manager play a key role in employee engagement yet many managers are not getting the perspective, approaches, skills, and tactics to maximize engagement. Managing for engaging success. It was my privileged to spend about four hours this August in Wales and on the train from Wales to London talking with David MacLeod about employee engagement.

HR Challenges 2011 – Survey Results

Strategic HCM

As may know, I’ve been running a short survey over the last few months. This is now closed and I’ve been through the results. A lot of my questions for qualitative, making it difficult to communicate the results in a short summary but I’ll come back to individual questions from this over the next couple of months. Anyway, I started with key business challenges. Again, I suggest that’s about right.

Leaving performance reviews behind: Where to start [Guide]

Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

The Growth of Digital HR

Strategic HCM

I’m missing the Enterprise 2.0 conference in Boston this year. Last year, I found it such a key event that as well as the Boston conference ( see my posts ), I went back again to present on E2.0 and Culture in the follow-up event in Santa Clara ( and these posts too ). But things are changing quickly. Take today for instance. Good point! agenda – focusing on social media for employee engagement.

Evolution of the sourcer

Strategic HCM

The Recruiting Innovation conference provided a great overview of the need for a more talent-centric approach to hiring, and also of the social and other technologies that support this. We talked quite a bit about the role and tools of the Sourcer in my Barcelona workshop. We talked less about the role of the Community Architect / Social Engineer, but I agree this one is increasingly important too.

The Things You Should Never Say in an Interview

45 Things

The big day comes and you finally get a job interview. You've done your research on the company, you've got questions prepared and have even used whitening strips so your teeth practically glow in the dark. (Of course, your teeth ache so bad in an air conditioned room it brings tears to your eyes, but hey.whatever it takes to get a job.) But then the interviewer asks you into her office. Oh, hell.

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3 Things to Do While You Wait on a Job Offer

45 Things

Last week I wrote a post about what parents can do to help their college graduates who have to move back home until they find a job. Now, I'm going to write a post for college graduates who are jobless -- and it has nothing to do with writing a resume or brushing up on interview skills. Just think of this as the class they never gave in summer school. 1. Improve your handwriting. know, I know.

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Innovation Buster: How Losing Your Best Employees is Killing Innovation

Employees at the front lines often have better ideas for innovation than others within the business, but when they walk out the door, they take those ideas with them. Want to innovate better and faster than the competition? You need to hold onto your best employees and the ideas they have. In this session we will explore how various pieces of the talent life cycle are related to retention and examine more than 20 strategies and ideas for improving retention outcomes for your business.

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3 Bad Habits That Hurt Job Chances

45 Things

If you have a child graduating from college this year, chances are good that you may see him or her move back home for a while because he or she hasn't landed a job. Twentysomething Inc. reports that 85 percent of graduates will go back to their parents' home, up from 67 percent in 2006. You may be frustrated, considering the big bucks you shelled out for your child to get a higher education.

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Why You Need to Put Your Desk on Cinder Blocks

45 Things

I've been reading that it's better for your health and productivity to stand at your desk rather than to sit hunched over it like a gargoyle (who knew?), but I'd never really heard anyone personally vouch for it until my friend Eve at CareerDiva. Then, I got a tweet from Jeff Gothelf at The Ladders, extolling the virtues of standing at work. Cost: about $20. You're very goal oriented.

4 Tips for Doing Well in a Surprise Phone Interview

45 Things

I've written before about phone interviews , and my friend Scot Herrick over at Cube Rules recently addressed the issue in a helpful post. think anyone can do well in a phone interview if they're prepared, but what happens when you get an ambush call? You scream, a "dammit!" To be prepared, here are some tips: 1. Set some groundrules. that's it's grandma. Be prepared. Remember to breathe.

6 Ways to Handle Criticism at Work

45 Things

After a week lounging around on the beach, I'm back on the job and trying to catch up with my blog. So, here's the latest column I did for Gannett/USAToday: Unfortunately, criticism is a part of the working world. • A co-worker criticizes your contribution to a report. • The boss criticizes the way you handled a client. • A co-worker criticizes your contribution to a report. Don't become defensive.

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2016 Training Program Best Practices

Can you hear the collective groan when you launch that new compliance course? Do you get complaints both public and private from trainees about the uselessness of the training courses you've launched? Is there anything that can be done about it?

Do You Get Blamed Unfairly at Work?

45 Things

When you were a child and a lamp was broken at home, you may have pointed your finger at a sibling. Placing blame on someone else is hardwired into us and begins at an early age. But as we grow and mature we should stop the finger-pointing and look for solutions instead of blame. At the same time, we may grab for more credit, resulting in a workplace that is less innovative and more demoralized.

Could Changing Your Appearance Get You a Job or Promotion?

45 Things

I've had some strange experiences meeting people for the first time. once attended a conference, and when I went to pick up my name tag, the person looked startled. she said to me. You sounded blonde on the phone!" I'm not sure what that meant, and I know my response was along the line of, "No. I'm a brunette. Whether you find it at 20 or 50, it's a sign that you're aging. Stand tall.

8 Google Rules: Improving Management and Employee Engagement

David Zinger

Google Oxygen inspires 8 data driven management practices in a quest to build a better boss. The NY Times printed a long article on Google’s OXYGEN project to look at the top data driven principles of management within Google. Managers play a key role in employee engagement and these practices can go along way to also instilling engagement in any organization. Next Step. Employee Engagement

i4cp: Critical Human Capital Issues 2011

Strategic HCM

A lot of other summaries about HR’s issues and challenges have already been published over the last few months – obviously mainly associated with the turn of the year. So of course was my survey initially, but with work and illness, I’ve not been able to analyse the results until now. And I’ve also been comparing the results to some of the other pieces of research published recently.

Ditching the formal performance review? Kineo shares 3 Elements for Success

Is your organization thinking about moving towards a performance development culture? What are the elements to succeeding and keeping managers and employees engaged? Download “A Road Map for Change” to find out and gain insight into making the transition as smooth as possible on your journey into this brave new world.

Modern Workforce: Managing Remote Workers

Working Girl

As an HR executive, my project social partner Dave Ryan ponders how to manage remote employees , which he wrote about over at HR Official. And as a remote employee, my challenge is to stay engaged. So as our next tandem blog topic we decided to tackle remote workers from these different perspectives. How do you keep a remote employee engaged? The simple answer is, you don’t. tried to keep it short.

Is It a Curse -- or Blessing -- To be a Remote Worker?

45 Things

Most of the people I know who are remote workers say just like any work situation, there's both good and bad aspects. They love being able to dress more casually, of course, and appreciate that it often gives them a chance to see their kids more. But the downside for many is that they often feel left out of the loop and find it difficult to communicate effectively with the boss. Share the love.

How 1 Year Can Make a Huge Difference in a Career

45 Things

I don't know about you, but I got nearly every job I have because someone helped me. Whether it was a family member, a teacher or a former boss, I had the backing of people who not only believed in me, but helped teach and guide me in finding jobs. But what happens when you have.no one? Are doors slammed in your face? Do you have a chance of getting a job that will help support your family?

How to Talk to a Company VIP

45 Things

Have you ever met anyone famous? Were you tongue-tied? I'm not talking Brad Pitt or Angelina Jolie famous, because the truth is most of us would be struck dumb if we found ourselves in an elevator with either one of them or their 15 kids, but someone sort of famous. He saw me and smiled. smiled back, but not wanting to look like a total goof, I just sort of looked away. The key is not to panic.

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HR's Critical Role in Creating Productive and Meaningful Workplaces

Today’s workplace is characterized by chaotic forces—low employee engagement and productivity levels, and declining employee well being. HR Leaders have a critical role in defining the vision and strategy to transform and create a more productive and happy workplace.

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62 Words of Career Advice

45 Things

Here's my gift to you today: I'm not going to blog about Charlie Sheen. I'm not going to give you advice about how you shouldn't follow Sheen's career strategy. Honestly, if you're dim enough to even think about listening to Charlie Sheen, you need a heck of a lot more advice than I can ever give you. And some really good meds. charlie sheen celebrity career advice bad behavior Anita Bruzzese

The Middle

45 Things

One of the most uncomfortable situations at work is when two co-workers don't get along -- and you somehow get caught in the middle. Perhaps each person comes to you at different times to try and get you on his or her side. Heather might say, "Can you believe what Brad said in the meeting? What did you think about that ridiculous idea he had about moving the project deadline?" Don't despair.

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How to Recover From a Blow to Your Reputation

45 Things

Do you care what other people say about you? Maybe you're one of those people who shrugs and could care less. Maybe you're someone who loses sleep over the thought of anyone saying anything negative or unflattering about you. It's an issue I explored for my Gannett/USAToday.com column, and I think it will get you pondering the power of your reputation. The ripples just keep going. Seek redemption.

Deepak Chopra: "Get Outside Yourself"

45 Things

Anyone who has read a leadership book in the last decade or even watched television after Michael Jackson died probably knows of Deepak Chopra. Even though I've been covering the workplace for long time, I finally had a chance to interview him. As he answered his phone, I heard a dinging noise. Are you getting in your car?" I asked. Chopra told me that indeed he was -- he was headed to the airport.

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Learner motivation explained! Learn how to use an LMS to motivate your learners to upskill

Training and development professionals often bemoan the lack of apparent initiative in their trainees. Learning professionals spend huge sums of money creating or acquiring skill aligned libraries of learning content, only to watch almost helplessly as learners refuse to engage with any training available that isn’t mandatory.

How to Impress a Powerful Person

45 Things

In my early days at USA Today, I was looking up some obscure information in the newspaper's library (this was before online) on election night when I had quite the shock. Let me back up for a second and explain that election nights are notoriously one of the craziest times to work at a newspaper. We were standing around gabbing about nothing in the library when I felt someone come up beside me.

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How to Get the Boss to Listen to You

45 Things

I'd like to say that because I've been in the communications business for a long time, I'm an expert communicator. But then, that wouldn't explain the responses I've gotten to some of my e-mails that state, "What are you talking about?" or the short-and-to-the-point: "HUH?" I know that you can't take communicating for granted. You've got to be clear and succinct. The boss is short on time.

What You Need to Know Before You Start Your Own Business

45 Things

Ever thought of running your own business? Some entrepreneurs might tell you to be careful what you wish for, while others may say it's the greatest thing they've ever done. Everyone wants to jump on that bandwagon," she says, referring Zuckerberg's phenomenal start-up success. They don't realize how difficult it is to start a business, how tough it is day in and day out. See what it's really like.

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Tips for Dealing With a Micromanager -- and Other Workplace Pains

45 Things

I've read Jodi Glickman's stuff over at Harvard Business Review online for a long time, so it was great to get to finally connect with her for this column I did for Gannett/USAToday.com: Some of the stickiest workplace situations include a micromanaging boss, delegating unwanted tasks and stopping constant interruptions. The result? How do they do it? No, Jodi Glickman says. to 11 a.m.

The Performance Management Storm: Four Macro-Trends Driving the Change

Needed: A shift from traditional performance management systems (organized as an annual review process) to newer performance development systems (organized around real-time dynamics). Download part one in a series to gain insight into why this shift must happen and why it needs to happening now