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CultureIQ
Survey Related Topics
Survey Follow-Up Campaign: How 1st Global Responds to Employee Feedback
CultureIQ
SEPTEMBER 9, 2016
When asked about whether employees will tire of providing feedback, we often respond by saying that there is no such thing as survey fatigue, only inaction fatigue. In fact, David Shanklin, CultureIQ’s Head of Culture Strategy, argues that collecting feedback from employees and not acting on it can be even more detrimental to employee sentiment than not collecting feedback in the first place.
Employees’ Perception is Culture Reality
CultureIQ
OCTOBER 14, 2016
At CultureIQ, we use survey statements such as “Leadership cares about me” and compare the extent to which different employee groups agree or disagree. If the data shows misalignment between employee groups, we dig into the survey comments to gather greater insight. On the playground when I was a kid, a classmate asked me what color the sky was. still remember how this gave me pause.
Active Listening as Organization: Taking the Employee Voice to Heart
CultureIQ
AUGUST 23, 2016
Of course, responding is necessary (in fact, we often say that there’s no such thing as survey fatigue, only inaction fatigue), but in order to respond effectively, you first have to understand what you’re responding to. Surveys are the easiest way to collect feedback and listen on an organizational level. We often talk about the importance of listening to your employees. Yikes.
CSR: When Giving Something Away Makes You Stronger
CultureIQ
JULY 6, 2016
Through quick post-volunteer event surveys, requesting photos and videos from employees, and conversations with the nonprofits you are supporting you can develop the impact stories your program is having on your employees, your company, and on your community. . On paper, it doesn’t make sense, right? How can giving something away make you stronger? Prove it. Tell Your Impact Story.
Move Beyond Learning to Applying: A Modern Management Development Program
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And a 2014 McKinsey survey amplified this. 1 kineo.com [email protected] 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon. And just in the last five years, the velocity at which new solutions have entered. the market has gone through the roof. We now. have the ability deploy video, virtual role-plays, and.
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Staff Appreciation Ideas That Reinforce Your Workplace Culture
CultureIQ
APRIL 18, 2016
In fact, according to a recent Forbes article , 43 percent of employees surveyed left work due to lack of recognition. Leaders who develop a culture of staff appreciation cultivate a loyal and productive workforce– and who doesn’t want a loyal and productive workforce? In To add to that, the same article predicts that voluntary quits show no signs of slowing down. Lunch drawing.
Culture Initiatives to Inspire Innovation at Work
CultureIQ
MAY 20, 2015
They can also take a digital form, such as a discussion board, a special email account, a regular survey, or a special software. Steve Jobs once said “[Innovation] is not about money. It’s about the people you have, how you’re led, and how much you get it,” as noted in Harvard Business Review. Change is at the core of staying competitive and fostering a strong company culture.
Don’t Leave Your Employees Hanging: How to Better Communicate Company Changes
CultureIQ
OCTOBER 2, 2015
Sending out a survey before and after making a change is a great practice, and you can use the feedback to inform future decision-making and change implementation. The word “change” can make employees cringe. That’s because organizations often force change on employees with minimal or inconsistent communication. Wharton Professor Nancy Rothbard has coined a term called the “Black Hole of Change,” which describes the disconnect between how managers feel they are communicating change and how they are really communicating change. Be Positive. Be Clear.
Workplace Culture: It’s More Important Than You Think
CultureIQ
JANUARY 11, 2016
The rise of employee surveys is here and potential employees want to know if working for you is going to be an awesome or horrible experience. When one thinks of workplace culture, thoughts of happy hours and swag-filled outings with coworkers may come to mind. That said, it only begins to skim the surface of what a great workplace culture can truly accomplish. A recent study conducted by Deloitte found that 94 percent of executives and 88 percent of employees believe a distinct workplace culture is important to business success. Lower Turnover. Better Business. Killer Branding.
Leaving performance reviews behind: Where to start [Guide]
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survey showed that only about 50% of. 1Making Dynamic Performance. Development a Reality eGuide 3Introduction Does your organization want to adopt. more dynamic approach to managing. performance and developing employees? We see a stampede of organizations. moving in this direction. At the same. time, we also see that, all too often, managers in such organizations are simply. Without clear.
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How to Design an Employee Survey 101
CultureIQ
NOVEMBER 5, 2015
Social scientists, who often use surveys as a research tool, have done studies on designing a survey to give you the most accurate, clear, and reliable results. There’s way more to this topic than can be covered in a blog post, but here are a few pointers that may help you create employee surveys about your company culture. 1) Start with the end in mind. Before you start creating your employee survey, think about what you want to find out. Then break your goal into smaller components, which will form the basis for your survey questions. Yes, it was efficient.
Why the Buzz about Employee Engagement and Company Culture?
CultureIQ
AUGUST 11, 2015
Half of those surveyed feel that this issue is “very important.” According to Deloitte’s Global Human Capital Trends 2015 , company culture and employee engagement is a driving issue for the top companies in the world. hear these two words thrown around a lot, so I thought I’d take some time to explain how CultureIQ approaches these topics. What makes company culture? The environment, the setting, the social norms, the office rituals, and the language of those working in one workplace. Or more simply, it’s how things get done in an organization. What is employee engagement?
Highlights from Deloitte’s Global Human Capital Trends 2016
CultureIQ
MARCH 3, 2016
In fact, we’ve been in the business of re-thinking the annual engagement survey, partly because we see significant value in focusing on culture , rather than engagement alone. Probably the most striking culture finding in Deloitte’s Global Human Capital Trends 2016 report is that 82% of survey respondents believe that “culture is a potential competitive advantage,” whereas only 28% believe they understand their culture well and 19% believe they have the “right culture.”. Culture and engagement: Both important, two separate topics. What is the difference? Deep breath.
Company Culture Isn’t One-Size-Fits-All
CultureIQ
AUGUST 31, 2015
Some aspects of company culture have been shown by research to apply to nearly all companies, and those aspects form the basis of our core CultureIQ survey. When you think about companies with a strong culture, there may be a few images that come to mind: a game room , team lunches every day, an open-plan office. Organizationally, you may think strong company culture means flat structure, emphasis on team success, and employees who hang out together after work. Not at all! This is your strategic culture : a set of behaviors that support your organization’s strategy. Industry.
Programs and Policies that Foster a Transparent Company Culture
CultureIQ
SEPTEMBER 29, 2016
We believe in radical transparency across the company, from sharing results of a happiness survey across teams to holding a town hall with our investors. This transparency of employee’s career growth can improve retention; a lack of career path is the number one reason employees leave their jobs, according to Randstad’s Employer Branding Survey. Conduct Employee Happiness Surveys.
This Is Just the Beginning
CultureIQ
DECEMBER 9, 2015
Our core survey is now available in 11 languages, including Spanish and Mandarin. Nearly 30% of corporate employees believe their employer does not recognize their achievements. Almost 60% of employees rate communication or wellness as their employers’ lowest quality. And about 40% of employees say they are overly stressed due to their work. These challenges in the workplace inspired the launch of CultureIQ two years ago : We aim to give every employee a voice and provide organizations the tools to listen – and more importantly, to act. We’ve been busy! But we are just getting started.
The Value in Anonymous Employee Surveys
CultureIQ
JUNE 30, 2015
Anonymous employee surveys are an important component of a broader feedback program , one that includes open conversations, suggestion outlets, and regular meetings. When it comes to employee surveys, the two obvious reasons for keeping them anonymous are to promote participation and encourage truthful responses without fear of retaliation from management.
The Secret to a Standout Candidate Experience? Company Culture.
CultureIQ
APRIL 9, 2015
According to a PWC study , 36% of millennials surveyed said that the organization’s reputation was the most important factor when selecting their current job. Send a survey to ask employees about makes your company stand out. By now we’ve talked your ears off about how much company culture affects the employee experience. But But it doesn’t stop there. Company
How to Receive Feedback from Your Team Like a (Graceful) Champ
CultureIQ
JUNE 24, 2016
Whether you’re using a digital survey or having casual sit downs with your employees, take the time to listen to what they’re actually saying. Wouldn’t it be nice if we could turn off our emotions when receiving feedback? Some people have an easier time with constructive feedback than others. Here are some tips to understand constructive employee feedback in a productive way.
In 2016, Let’s Make Work Culture Great
CultureIQ
JANUARY 4, 2016
Survey your team to see how they feel about the current climate of the workplace and what needs attention. Anonymous surveys allow you to collect honest data from employees without fear or repercussion, and this will be your best source of direction for 2016 planning. It’s the first work day of the new year, so together, let’s resolve to make work culture even better in 2016. Here are a few tenets to keep in mind along the way: Work smarter, not harder. These days there are many tools available to capitalize on efficiency. Flashier does not mean better.
Introducing Trend Questions: A New Way to Collect Ongoing Feedback
CultureIQ
MARCH 7, 2016
Surveys are great for collecting feedback at a moment in time, but if you’re hoping to see feedback trends over time, they’re not ideal. 2. It’s tough to always know what to ask, or how to ask it, and a survey puts pressure on asking the right questions in the right way (since you only get one shot). That deceptively simple task can actually prove quite challenging. The Challenges.
Year in Review: Winning Traits of the Top 3 Winners of the Glassdoor Employees’ Choice Awards
CultureIQ
DECEMBER 30, 2015
On one Glassdoor survey, Guidewire was praised due to upper management trusting their employees. In 2015, it’s hard enough to get top talent through the doors, but retaining them—that’s a whole other challenge. Today’s top talent expects a return for their skills. It’s broader than just more money and compliments. They’re looking for the whole enchilada. Not surprisingly, Airbnb, Bain & Company, and Guidewire—the top three companies based on the employee-nominated 2016 Glassdoor’s Employees’ Choice Awards heard the call and answered. Career Opportunities. Compensation and Benefits.
One Duty Startups Can’t Afford to Ignore
CultureIQ
MAY 4, 2016
According to a recent survey conducted by OfficeMax, 90 percent of respondents believe that clutter has a negative impact on their lives. That same survey found that 77 percent said that clutter damages their productivity. Have your team leads take survey of what their teams needs to compile a list of items. It’s Monday, and you’re on your way to own the day at work.
How the Fogg Behavior Model Can Drive Change & Revolutionize Your Team
CultureIQ
JULY 15, 2016
When it comes to training, regularly reassess your methods– 50 percent of respondents in a 2015 InterCall survey reported that their company’s techniques aren’t a productive use of time. Moreover, in the same survey, one third reported that the training wasn’t interesting or engaging. Change is the norm. New technologies and systems are popping up left and right, and it feels like the focus has shifted from mastery to “keeping up.” As the leader, this puts you in a tough spot. This begs the question–why is it difficult to adopt to change?
Manage People, Not Data Points: Managing Across Generational Labels
CultureIQ
OCTOBER 15, 2015
Whether you use employee surveys or quarterly company meetings, you should create a regular schedule of dialogue and feedback, and stick to it. Yes, Millennials now represent the majority of the workforce. And yes, Millennials bring with them a unique set of work expectations. While it’s important (and necessary) that employers understand the different work styles of the generational groups, let’s not forget that teams often consist of a generational mixed bag, and further, not every Millennial thinks alike. That’s Institutionalize Feedback. Speak to Strengths.
Are You Free to Disagree?
CultureIQ
JULY 9, 2015
And they can’t because the people inside of them are too afraid of conflict.”. “In surveys of European and American executives, fully 85 percent of them acknowledged that they had issues or concerns at work that they were afraid to raise. We have all worked in organizations that get caught in group think, or that stagnate. For most of us, it is instinctual to avoid conflict.
How to Build Leadership from Within
CultureIQ
MARCH 1, 2016
Survey your current workforce and look for those going above and beyond. When looking for senior leaders in your organization, do you look internally or externally to fill those roles? While external leaders can shake things up by bringing new ideas to the table, there is great value in looking to your existing team for senior positions– that is if you’ve prepped them for the transition. With the right training and mentorship, your next CMO could come through the ranks. Here’s how to organically develop your next leaders within your organization. Proactively check in.
Let’s End the “Toxic Employee” Talk
CultureIQ
FEBRUARY 26, 2016
Try collecting feedback through anonymous employee surveys to test the waters. Survey your team and see how they feel about their environment. People are complex—which makes for an interesting workforce. Since we do not live in a perfect world, problems and complications arise at work , potentially bringing out some undesired traits from your employees. That said, labeling employees as toxic is counterintuitive to building workplace culture. Employees can have a bad day or week at work, but should they define how leaders view their talent? Behavior: Negative Nancy.
3 Things the Holiday Season Can Teach Us About Workplace Culture
CultureIQ
DECEMBER 22, 2015
To understand where your growth opportunities lie, you can use anonymous employee surveys to help gauge your team’s sentiment. The holidays are a time of cheer and wonder for many. In fact, leaders can learn a thing or two about how to apply holiday principals to ramp up their workplace. Think about it—this time of year requires people to listen, empathize, and share experiences together. The same happens in the workplace. Here are three ways leaders can apply the holiday spirit to build a strong workplace culture: The Gift of…. Listening. Giving. Receiving.
5 Creative Ways to Use Employee Surveys
CultureIQ
JANUARY 28, 2015
Employee surveys don’t need to be long and comprehensive to provide value. Take the guesswork out of decisions by leveraging feedback through short and frequent employee surveys. Consider these creative employee surveys to actively involve everyone in improving your company culture: Prioritizing Action Steps. This is where the aptly named pulse survey comes in handy.
Why Seasonal Workers Should Be Your New Best Friend
CultureIQ
DECEMBER 15, 2015
In fact, according to a survey conducted by Glassdoor, 69 percent of job seekers would not take a job with a company that had a bad reputation, even if they were unemployed. The holidays are among us. It’s that time of year where businesses are booming and consumerism is at its peak. With business up and vacation requests flying in, it’s no surprise that organizations are staffing accordingly. Seasonal workers are the reason for the season as they allow companies to increase their business output without having to permanently expand their operations. Maintaining Operational Standards.
Low-Hanging Fruit for a Greener Workplace
CultureIQ
JULY 20, 2015
Or, let employees tell you what they need to reduce waste by send out a quick survey that asks everyone “What could we do to make our culture more environmentally conscious?” Reducing the environmental impact of your workplace is good for the plant, and good for your employees. Employees Recycle Everything. Encourage Environmentally Friendly Commuting. Manage Paper.
Pre-Testing Your Employee Survey
CultureIQ
NOVEMBER 23, 2015
As you optimize your employee survey design , it’s important to get a second (and third and fourth) opinion. This can help you figure out whether the survey is really testing what you want it to test, identify ambiguities in the questions or structure, and catch typos or duplicate questions. Here, we’ll break down a few different ways you can test and refine your survey before sending it to employees. As a first step in refining your survey draft, you may want to show it to experts in survey design and/or in the topics you’re looking to investigate. Test Run.
So You’ve Sent an Employee Survey…Now What?
CultureIQ
JANUARY 23, 2015
Your follow-up is just as important as sending an employee survey in the first place. Unfortunately, a lot of people get caught up in what to do after an employee survey closes. This If you surveyed your entire employee base, consider segmenting the feedback by demographic (department, tenure, location, etc.) One technique is to send a quick follow-up survey.
How to Increase Response Rates of Employee Surveys
CultureIQ
MARCH 25, 2015
Here are a few things you can do increase participation rates so that you gather the highest quality feedback with each employee survey. 1. Create excitement around the survey. The race for high response rates should start even before the survey goes live. Create excitement around the employee survey and communicate any goals and expectations. If Avoid survey fatigue.
The Employee Net Promoter Score: The What, the Why, the How
CultureIQ
FEBRUARY 4, 2015
The employee Net Promoter question should be combined with additional surveys throughout the year to fully understand what factors contribute to the score itself and what steps you can take to strengthen employee sentiment. Finally, like with all surveys, sending the survey is only the first step. Culture SurveysWhat it Measures. and Fred Reichheld. What It Means.
How to Give Your Employee Newsletter a Makeover
CultureIQ
MARCH 18, 2015
Send out a quick survey to understand how you can improve your employee newsletter. Employee newsletters are an important component of a company’s communication program. They are a great way to share company updates, recognize employees, and build community, yet none of these benefits apply if they go unread month after month. Brand It. Visuals, Visuals, Visuals. Invite Interaction.
7 Ways to Make Your Town Hall Meetings More Engaging
CultureIQ
JULY 13, 2015
Encourage feedback via a follow-up survey. Give everyone an opportunity to provide this feedback by sending a quick follow-up survey to all employees after the town hall meeting. At their best, town hall meetings are an opportunity for senior leadership and all employees to connect, collaborate, and share updates. contributes to your company’s culture. 1. Play music.
Culture Initiative Roundup (The Refresh & Revamp Edition)
CultureIQ
JUNE 26, 2015
Creative Ways to Use Employee Surveys. Has your employee newsletter been in the same format for years? Do you always fall back on the same icebreaker activities before employee workshops? Have employees started to roll their eyes at some of these well-intentioned initiatives? It’s easy to get stuck in autopilot with these types of things. Guest Speaker Ideas to Motivate Your Employees.
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