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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Assessing Values in Online Technology Part 4

HR Examiner

This article and study was co-authored by Zachary Harper, Tejal Raval, Anum Malik, and Michael Kannisto. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two. Recruiting: 17%. Interviews. Recruiting (Assessment). Recruiting.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

The Rallyware team has done some research, and narrowed down a selection of 15 top call center software for 2024. Gone are the days of the old-school call center as we know it – traditional call centers have evolved significantly, now adopting innovative call center software that significantly streamlines operations.

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How Can Knowledge Management Systems Help in Faster Onboarding Of Employees (+10 Best Knowledge Management Systems for 2024)

Empuls

An Increasingly larger number of businesses develop entire programs for introducing new hires to the company and helping them get started.  How knowledge management assists in onboarding On their first day on a new job, employees come with their professional skills already tested and evaluated. Video tutorials.

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How the Vancouver Police Department used their intranet as a knowledge management platform

ThoughtFarmer

This month we bring you an interesting new case study from the Digital Forensics Unit (DFU) at the Vancouver Police Department. . This case study is fascinating because it highlights the growing need many organizations have relating to managing and sharing large databases of knowledge.

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Here’s How to Reinvent Learning Management

HRExecutive

Depending on which doomsday article or study you read, the bots are coming and AI will replace 40 percent of our jobs in the next 15 years. We’ve not modernized learning-management technology and processes to complement the way consumers consume and learners learn. Organizing Data as Knowledge, Delivering It as Learning.

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Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the early attempts was made by the World Bank, who video-taped (this was very early when it really was tape) interviews with experts from around the world, for example, a very experienced road construction engineer in Pakistan or a long-time education expert in Brazil. Ashby’s* law of requisite variety at work! Bibliography.