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We’re Moving to Higher Ground

Kazoo

Together, we have the best opportunity to deliver a world-class employee experience platform. Why HighGround, Why YouEarnedIt, Why Now? A great mission, an innovative product and a talented team are all important components of great companies, but a key ingredient of our success has been our partnership with customers.

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Four Ways to Manage Your Employee Experience Like Customers

Kazoo

Employee experience is more than just a buzzword in HR industry circles. If your best talent leaves, it creates a domino effect of problems. In a poll of nearly 1,000 consumers, 92% say they would stop purchasing from a company after three or less poor customer service experiences… and 26% would stop after just one bad experience.

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Change Management Must-Haves: 15 Ways to Start Your New HR Program on the Right Foot

Kazoo

But plagued by a talent shortage that stretches across nearly all industries, HR leaders have been tasked with revamping retention strategies for the modern workforce. To do this, many companies have placed a high priority on improving the employee experience. So, how can HR leaders create buy-in and adoption?

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10 Must-Dos at HRTech Chicago

Kazoo

On Tuesday, HighGround will be featured during the Discovering the Next Great HR Technology Company session. John Sumser is leading HR Tech: An Orientation to the Conference and All Its Possibilities to help first-time attendees map out their conference experience. Come check it out before heading into the Welcome Reception!

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4 Employee Development Ideas to Help Promote From Within

Kazoo

Use your monthly or quarterly team meetings to celebrate team members who move up, and give them the opportunity to guide other employees from their own experience. Give team members and chance to shadow the positions that interest them, and encourage mentor relationships that go beyond manager/direct report.

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Analyze THIS: What HR Experts Shared in October

Kazoo

Here’s the bird’s eye view: she has extensive HR consulting experience, with leadership stints at the Great Place to Work Institute and SHRM. It was just reported last week that Gorman will help re-launch the HR Tech World conference, now branded as Unleash. And let’s not forget the solution providers themselves, HighGround included.

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Treat Your Employees Like Customers

Kazoo

Last week at the Bersin by Deloitte IMPACT conference , Echo Global Logistics ’ CEO Doug Waggoner and SVP of Talent Cheryl Johnson shared their story of creating a strong company culture through treating their employees the same as their valuable customers. Echo identified five customer experience cues including: Focusing on building loyalty.