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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Turnover Rate = Number of Separations ÷ Average Number of Employees x 100 Today, modern HR software tools can automatically analyze your company’s turnover trends by month, year, or quarter. Your training should include your products, call center technologies, best practices, and escalation protocols.

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Employee Wellness Benefits for Your Quick Service Restaurant Workers

Payactiv

Employers need to craft an employee benefits package that will catch the eye of hard-to-find QSR workers. Employee Communication Apps It’s important to understand that QSR candidates want to work for companies that allow them to be heard and seen. That’s where a good employee communication app can make all the difference.

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Industry Insights: Staffing

Payactiv

This often overlooked, and easy-to-implement- employee benefit is the perfect way to gain that competitive edge your staffing company needs to retain and attract employees in today’s ultra-competitive market. Savvy staffing executives must leverage social media platforms to attract a younger pool of workers.

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Building a Resilient Healthcare Workforce through Financial Wellness Programs

Payactiv

Financial wellness has become one of the most sought-after employee benefits among U.S. workers, and healthcare employees are no exception. Whether an employee is an hourly worker, mid-level manager, or high-income earner, financial wellness programs can provide them with relevant and valuable benefits.

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Payroll Best Practices for 2022 and Beyond

Payactiv

The heart of every business is its employees, and these employees need to be paid their wages on a regular basis. Whether a monthly, bi-weekly, or weekly pay schedule, payroll is typically done via a payroll system. Why Are Payroll Management System Essentials? Pay Employees on Time and Avoid Errors.

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A Brief on Employee Experience vs. Employee Engagement

Payactiv

In short, employee experience includes all of the touchpoints people come across when they work for an organization. Employee experience is what an individual sees, feels, learns, and does at every stage of their tenure with a company. Optimize Onboarding. Effective onboarding is important for several reasons.

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National Customer Service Week: A Thank You to Those Who Answer The Call

Payactiv

Often forgotten or taken for granted, call centers employees have one of the most necessary professions in the world. Call centers and their employees are utilized 24/7/365 by online retailers, telemarketers, SaaS companies, mail and polling services, charities, and more. Flexible Pay Benefits Like EWA Can Help Recruitment.