Sat.Oct 31, 2009 - Fri.Nov 06, 2009

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Always Available, Always Broken

Working Girl

''Always Available, Always Broken'' is the name of an article I read recently in the Sueddeutsche Zeitung. According to a study of people working in the IT branch throughout Germany, there is a level of stress permeating the entire industry that can negatively impact health and productivity. The expectation that one is available round the clock via several different types of media. Sound familiar?

Could a Union Be Coming to a Cubicle Near You?

45 Things

My Dad was a blue-collar worker. His favorite job was working on the railroad, but the only job I really remember him having was at an oil refinery in Oklahoma. It was a dangerous, dirty job, but he never complained

Excellence in execution is infrastructure

SuccessFactors

Eriks note: This is a guest post by Meri Gruber a leading expert on business execution. She blogs on the intersection of innovation and business execution at www.competingonexecution.com CEO’s continue to rate execution excellence as their top challenge. But what does “excellence in execution” actually mean? The CEO wants to turn the wheel and […

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What NOT to do in Customer Service 7

QAspire

I know I have been silent since long, thanks to hectic travel last week. I was in Helsinki (Finland) again in the past week where I met a few customers. What a learning experience it has been! When you are in a meeting with customer

Skill based learning – How it drives an organization’s performance

Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

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Someone’s getting it done

SuccessFactors

You know we’re always talking about the execution and that nothing else is more important to drive business results than that. Obviously execution is about getting things done and the question then is rather who is executing? read the result from this survey from our friends at McKinsey & Co. where they found that […]. Uncategorized done execution leadership

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What Lengths Will People Go To Miss Work?

ReviewSNAP

This morning while driving I was listening to the radio and the station was taking calls to hear the craziest takes on what people have done to skip work. This "contest" was prompted by a 29 year old employee who works at Blockbuster who stabbed himself in the leg to be able to miss work. One of the callers said that she wanted to miss one day of work so she said that she had to go to a funeral.