The breeze is blowing on a beautiful sunny day as I rock back and forth enjoying every moment on my front porch. My earbuds are in and my iPod Classic is easily shuffling through the musical array I have collected. Oh yeah, I’m writing a blog too. When you talk to others, is this how they describe their day? doubt it. HR is tough. This is not a new thought in the least. You should try it !! MORE

11 Years of Social Media Work – And 11 Gifts For You! Today, October 4, 2015, marks my eleventh anniversary of writing, contributing and interacting on social media. It has been an awesome opportunity and privilege to make so many friends and acquaintances over the 11 years through social media. would not be who I am today without my interactions with you. The Top Tens of Employee Engagement. MORE

Happy Customer Service week! This week, we honor those who make our businesses what they are, the first line of defense. In honor of this important week, we’ve boiled down the basics of great customer service to 6 Key Points!   Of course, customer service encompasses a myriad of nuances and covers every industry out there…but at its core, it’s really pretty simple! Have you ever bought a house? MORE

It's no secret that the dynamics of today's workforce have changed. More and more employees spend their days hunkered down at home or at their local coffee shop working, as opposed to those who work 9-5 at a physical office. However, there is a major issue that is tied to this scenario - how to engage remote or contract workers. MORE

For business management, governing a new team of international workers across borders, time zones and policies can complicated. The globalization of industry has afforded us many advantages when it comes to business expansion, but managing workers and projects in different locations can scupper progress significantly. So how can we develop management strategies to cope with this change? MORE

This is a long reader note, but one I think you’ll find interesting. My guess is there are many employees who feel this way, whether it’s their first job or the fourth. Hi Sharlyn. read your blog post about succession planning and I’m really interested in what advice you may have for me. This This is my first real career job since graduating from college and it’s wonderful. Thank you! MORE

It’s five answers to five questions. Here we go…. 1. EAP’s gatekeeping procedures scared me off. called my company’s EAP hotline. I was hoping to make a quick, discreet inquiry about local health service providers and maybe come away with a list of network-approved counselors who might offer me a referral to a proper doctor. Yes, I’m well- insured, in case anyone was wondering, but it seems that one practically has to beg for a referral to any sort of specialist these days, at least in my experience.) The hotline staff pretty much grilled me, though. work in an office. MORE