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For more than a half a century, Xerox has been a leader in document technology and services. The idea being that the more technology we are exposed to, the more of a personal touch we want in our interactions. The idea being that the more technology we are exposed to, the more of a personal touch we want in our interactions.
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(Editor’s Note: Today’s article is brought to you by our friends at Neocase , a provider of cloud solutions for HR transformation. For 20 years, Neocase has been offering solutions to improve the employee experience. Examples of journey maps might include: The onboarding experience including preboarding, orientation, and onboarding.
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