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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

And that is the hallmark or signature of any essential technology – once you adopt it into your workflow and rhythm, you can’t imagine not having that technology available. Cuban and others see the enormous potential in conversational and voice-enabled technologies. Advertisement. Information Access and Retrieval.

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Assessing Values in Online Technology Part 4

HR Examiner

Assessing Values in Online Technology. Here’s where we are in the series: Assessing Values in Online Technology – Part 1. Assessing Values in Online Technology – Part 2. Assessing Values in Online Technology – Part 3. Assessing Values in Online Technology – Part 4. Workforce Planning.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. On day two we held a knowledge café about how we could put some of the concepts we had experienced to work. We learn when we talk.

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How to create a trusting relationship within a team

Hppy

Without trust, people are reluctant to interact with each other, do not implement innovations, do not seek creative solutions and work unproductively. Trust is also important for sharing knowledge. A study published in the Journal of Knowledge Management showed that trust is a key element in knowledge acquisition.

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Verint Engage 2019 Conference Takeaways

Aberdeen HCM Essentials

I was in Orlando two weeks ago attending Verint’s annual user conference, Engage. Discussions with customers were particularly insightful — I was able to learn how they use various technologies such as workforce optimization, interactive virtual agents (IVA), voice biometrics, and analytics.