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Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can take a vacation or attend a conference with confidence, knowing that the department isn’t going to fall apart.
Like many organizations, the US Army holds a KnowledgeManagementConference each year. And like most conferences there are three kinds of activities, 1) keynote speakers, 2) practitioners telling about their KM successes, and 3) long breaks for people to network. trios, pairs, etc.).
During this year’s ATD International Conference and Expo , I had the chance to hear Stephen Meyer , CEO of the Rapid Learning Institute, discuss the topic of microlearning. It’s defined as small learning units or bite sized pieces of content. It can do that as a follow-up to a traditional classroom learning experience.
I have posted lengthy descriptions of each of the three eras of knowledgemanagement and here I have made a brief summary of all three. Since the term “knowledgemanagement” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.
I recently conducted a study of eleven non-profits to find out how knowledgemanagement (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledgemanagement strategy based on the findings.
Assessing Values in Online Technology. Ten Things We Learned. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two.
Through this reflection I've discovered that what I love doing is creating the design that make knowledge creation and sharing possible! The KM Deep Dive – Learning How To Do KM in Two Days . I’ve been looking over a list of past clients to see what work I’ve enjoyed the most.
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. In 2008 KM was alive and well at GM.
Everyone could agree learning not only provides a competitive edge in an increasingly automated and outsourced economy, it’s critically necessary. Digitization of Learning. We haven’t made the digitization of learning a top organizational priority, but we should. A company’s biggest competitive advantage is its people.
You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. It’s the wrong question!
The Hallways of Learning. Ask any conference attendee and you’re likely to hear the familiar comment, “The sessions were OK but I had some great hallway conversations.” The analogy of the hallway is a useful way to talk about how learning occurs in organizations. Collective meaning is the third category of learning.
A number of years ago I wrote an article, “The Hallways of Learning” published in Organizational Dynamics , in which I suggested that we might look at the creative, open ended conversations we have in the hallways of our organizations as a metaphor for the kind of conversations we need in the many organizational meetings we hold each day.
The Wildland Fire lessons learned are posted weekly by email to over 7000 readers. They are the way the Wildland Fire Lessons Learned Center (LLC) does rapid lesson sharing. Click on the images to read short lessons and learn why they are so impactful. Encourage Lessons Learned.
Trust is also important for sharing knowledge. A study published in the Journal of KnowledgeManagement showed that trust is a key element in knowledge acquisition. Simply put, if team members trust each other, they are more willing to share knowledge and communicate more openly. The importance of trust.
I’m also going to be chairing the XpertHR HR and Social Media Conference in London on Thursday 2 December 2010. By attending this conference, you will: Learn strategies to engage with and promote social media within your organisation. Technorati Tags: XpertHR , HR , social media , recruitment , learning , December , 2010.
Each day presented a new challenge, as staff quickly learned that standard operating practices and procedures didn’t work in an environment where crises and disruptive change thwarted efforts to get the job done. Prevent burnout with sustainable adaptability. Adaptability doesn’t happen by accident. Strategy is developed. Built to adapt.
You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. It’s the wrong question!
Knowledge workers in any organization have a wealth of insights that are available to their organization to address the difficult issues the organization is facing. Drawing out those insights requires bringing knowledge workers together in meetings that are expressly designed to take advantage of collective knowledge.
The invitees were twenty-five recognized thought leaders in the field of knowledgemanagement, both academics and practitioners. The invitees were twenty-five recognized thought leaders in the field of knowledgemanagement, both academics and practitioners. We are not looking for neatly packaged research articles.
I was in Orlando two weeks ago attending Verint’s annual user conference, Engage. Discussions with customers were particularly insightful — I was able to learn how they use various technologies such as workforce optimization, interactive virtual agents (IVA), voice biometrics, and analytics. Go-to-Market Overview. Self-service.
It seems logical to draw a connection between learning and performance. During this year’s SilkRoad Connections Conference , David Wentworth, principal analyst in learning and development at Brandon Hall Group , shared that 62 percent of high performing organizations use personalized learning.
But she notes until then, most platforms leveraged the tech for managing data or automation. Advertisement - This effort supported introducing an enterprise-grade assistant solution for employees and customers known as Pega GenAI Knowledge Buddy. . Pega is fortunate that AI is in the company’s DNA, says the people leader.
1 global online influencer in talent management. #6 5 Things Every HR Pro Can Learn From Riley Cooper and the Eagles. Social Advantage (Management 2.0 Social Advantage (Management 2.0 Knowledge Infusion Centre of Excellence. SuccessFactors Performance and Talent Management Blog. My website.
As I have helped organizations design their own CoPs, I have learned a great deal about how to make them a real force for change and collaboration. Schedule and hold in-person events for community members (story telling sessions, speed consulting, knowledge cafes, etc.) Create an on-boarding package for new members. .
Main | Another Way to Participate in our Social Media Wiki Carnival and a Few Shout-Outs » Blogging for Learning Beth Kanter wrote yesterday about the recent growth in blogs maintained by nonprofit techies, linking it to my earlier posts on creating a climate of learning. The Bamboo Project Blog « A Seriously Creative Ad!
We're bringing intranet managers, practitioners, and enterprise thought leaders together for a virtual conference that will leave attendees feeling motivated and inspired to level-up their intranet!Are So, this year the conference is entirely virtual and can be attended from anywhere across the globe. Why should you attend?
I regularly review the new research on knowledge sharing and knowledge transfer because, although all of us have an opinion about what encourages or impedes workers sharing their knowledge, I recognize that my own and others' opinions are rarely based on research. If the finding relates to both ( blue font).
Wesley Vestal Wesley has 15 years of experience as a global HR executive responsible for HR operations, talent acquisition, talent management, technical training and leadership development, sales training, M&A integration, and process transformation both in the US and for three years overseas.
Mark Cuban, the billionaire investor, a judge on TV’s “Shark Tank” and owner of the NBA’s Dallas Mavericks, recently shared at the SXSW Conference what areas of technology he’d focus on if he were to launch a new business: “If I were going to start a business today, I’d build it around Alexa and Google Home.” Advertisement.
This is why I always keep a transparent and collaborative project management system using Asana and system documentation on GDrive that outlines exactly what I have created. With certifications as a Professional Behavior Analyst, KnowledgeManagement Professional, and a Six Sigma Greenbelt. Thank you so much for joining us!
I get asked the culture question a lot by managers that have already tried and failed with all of the above. What is being grown is an internalized belief, “that we are all better off if we help each other.” The knowledge sharing can take as little as 15 minutes or if it is a daylong meeting it would be worth spending an hour.
Year Up is one of the fastest growing non-profits in the nation with 21 training locations and 250 corporate partners. Year Up is one of the fastest growing non-profits in the nation with 21 training locations and 250 corporate partners. There’s a significant opportunity divide in the U.S., What inspired you to start Year Up?
I recently spoke at the 2009 Army KnowledgeManagementConference. The new process in place at the Center for Army Lessons Learned (CALL) to disseminate lessons learned as well as new techniques for collecting and analyzing those lessons. • Exchanging Knowledge Sources. Dealing with Ambiguous Knowledge.
The difference between the internet and the intranet is simple: the internet is a public network that is not owned by an entity, while an intranet is privately owned and not accessible to just anyone who can get online. A good Content Management System (CMS). Internal communications is at the center of digital transformation today.
Human relationships were also a big focus of the Global Conference on Training and Development in Saudi Arabia last week. Arthur Shelley and David Gurteen both talked about the social nature of learning and knowledgemanagement. which I think is a measure of the quality of relationship.
Each approaches knowledge sharing from a very different direction and in that sense each adds something unique to the mix. Build knowledge sharing processes into the workflow. In the last post I talked about why relationships are so necessary for knowledge sharing. Help people build relationships with each other. Social Events.
Additionally, implementing a knowledge-sharing platform allows team members to collaborate and share their expertise, leading to quicker problem-solving and continuous learning. A helpdesk support team serves as the backbone of IT operations, providing essential assistance and troubleshooting to end-users.
There is a brigade charge underway to capture the wisdom (knowledge + experience) of the retiring corporate crowd. But, those who have tried the knowledgemanagement (KM) thing in the past will tell you that this harnessing, leveraging, capturing, harvesting – pick your favorite over-used word - is a hard row to hoe.
This is a group of lawyers (primarily) who are very interested in knowledgemanagement in the legal profession. Does Enterprise 2.0 = KnowledgeManagement 2.0? Carl Frappaolo and Dan Keldsen from AIIM kicked off the day, talking about the topic of how KM is growing and changing in response to Enterprise 2.0.
I’ve just been attending an event with Globoforce and the Conference Board on social recognition. It’s effective use isn’t helped by various myths and misunderstandings about the value of transactional recognition schemes. Jon Ingham. Some of the most interesting points included in the presentation were: Recognition is key to engagement.
When project champions Brian Trelstad and Rob Katz set out to implement a knowledgemanagement system, they quickly realized that the organization already had all sorts of processes and mechanisms for capturing knowledge and ideas. The other day, I saw a really great example of an in-the-flow collaborative tool at Acumen Fund.
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conference next week but unfortunately arrived just too late for this week’s HR Happy Hour – Episode 74 – ‘Creativity, Flexibility, and Speed’ (they didn’t get much time for calls anyway). I’m in the US for the Enterprise 2.0 The study identifies three areas that are the most important for CHROs and are also most poorly done.
As we step into 2024, the demand for robust IT Service Management (ITSM) tools continues to rise. What is an IT Service Management Tool? IT Service Management tools are software solutions designed to support and automate IT service processes within an organization. Top 10 IT Service Management Platforms in 2024 1.
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