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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

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Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can take a vacation or attend a conference with confidence, knowing that the department isn’t going to fall apart.

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A Knowledge Management Conference that Actually Used KM Principles

Conversation Matters

Like many organizations, the US Army holds a Knowledge Management Conference each year. And like most conferences there are three kinds of activities, 1) keynote speakers, 2) practitioners telling about their KM successes, and 3) long breaks for people to network. trios, pairs, etc.).

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5 Reasons You Should Embrace Microlearning

HR Bartender

During this year’s ATD International Conference and Expo , I had the chance to hear Stephen Meyer , CEO of the Rapid Learning Institute, discuss the topic of microlearning. It’s defined as small learning units or bite sized pieces of content. It can do that as a follow-up to a traditional classroom learning experience.

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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Mark Cuban, the billionaire investor, a judge on TV’s “Shark Tank” and owner of the NBA’s Dallas Mavericks, recently shared at the SXSW Conference what areas of technology he’d focus on if he were to launch a new business: “If I were going to start a business today, I’d build it around Alexa and Google Home.” Advertisement.

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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Additionally, implementing a knowledge-sharing platform allows team members to collaborate and share their expertise, leading to quicker problem-solving and continuous learning. A helpdesk support team serves as the backbone of IT operations, providing essential assistance and troubleshooting to end-users.