Remove Company checks Remove Employee Benefits Remove Retention and Turnover
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why is this figure so high?

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HR KPIs: Guide, 20 Examples & Free Template

AIHR

HR KPIs provide valuable insights that help improve decision-making, monitor workforce performance, and plan for future talent needs in multiple ways, such as: Aligning HR activities with business goals: HR uses KPIs to ensure that its strategies, like hiring or employee development, contribute directly to broader company objectives.

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HR Year-End Checklist: 10 Critical Areas to Assess

Extensis

Acquire labor law posters: Confirm you have all required posters for 2025 and display them in common areas to keep employees informed of their rights and workplace policies. Please refer to your regional and industry-specific legal guidelines or consult your legal counsel for detailed and specific information.

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10 Best Headcount Management Software 2025

HR Lineup

Managing a companys headcount efficiently is essential for ensuring optimal workforce utilization, controlling costs, and maintaining a healthy organizational structure. In 2025, organizations are increasingly adopting headcount management software to streamline employee data management, optimize workforce planning, and forecast future needs.

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Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

In this article, we’ll deep dive into hospitality industry turnover and explore potential solutions to help employers navigate this challenging environment. Average Employee Turnover Rate in the Hospitality Industry The average turnover rate in the hospitality sector is currently 4.9% , compared to the average of 3.2%

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How one lactation company is advising employers seeking to comply with the PUMP Act

HR Brew

In the year since the PUMP Act took effect, the share of organizations offering an “onsite lactation/mother’s” room has risen to 73% , up 19 percentage points from 2023, according to the Society for Human Resource Management’s (SHRM) 2024 employee benefits survey. Intentional design.

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A Small Business’s Guide to Hiring Seasonal Employees

Extensis

When these companies need more helping hands, they need them now. Seasonal workers also help organizations experience: Lower levels of burnout : A higher headcount during busy times means employees experience less stress and a more manageable workload. Reduced turnover : Happier employees generally lead to a lower resignation rate.