Coaching Knowledge Base Knowledge Management 
Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.
Professional Alternatives
MAY 27, 2020
— 2) Avoid Poor Coaching Attitudes. Customer service skills are optimized when organizations move away from the rigidly structured coaching system in contact centers. Instead of reviewing a handful of calls one hour each week with a rep, managers can weave the coaching into the workflow.
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Engagedly
SEPTEMBER 30, 2024
Let’s take a deeper look at the most important traits of a successful manager. Clear and Effective Communication In order to communicate effectively with the employees, you need to follow certain guidelines, which would ensure that you, as a manager, and the employees are on the same page.
PlanSource
DECEMBER 31, 2019
then store these files on a centralized internal knowledge base. The right benefits amplify specific values and messages in the company’s culture, which, in turn, boosts engagement as a result of that very intentional culture-building.” – Randi Braun, Executive Coach & Founder, Something Major.
Analytics in HR
FEBRUARY 22, 2024
Using Bloomfire’s Knowledge Management Software System software, Aite Group created hundreds of pieces of content for employees. The company’s knowledge base has helped new employees self-pace their learning by searching and accessing information by themselves, without the assistance of HR or their managers.
Staffbase
DECEMBER 6, 2024
Blink Blink is a mobile-first digital employee experience platform designed to connect and engage distributed and frontline teams.
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