What? I’m looking at a survey analysis/report from KPMG , Setting the course for growth: CEO perspectives. Unlike every other CEO survey I’ve looked at, people, talent and culture are barely addressed in the survey results at all, but rather in sidebars by the good consultants at KPMG. According to the report , the areas that 400 surveyed U.S. Interesting. MORE

Imagine someone who leads a high-impact HR organization in the year 2021: The CHRO—or perhaps her title is Chief Employee Experience Officer or Chief People Officer—connects to an earnings call to help the CEO explain how new  people programs drove the latest uptick in profitability. Skills Required of the Future CHRO. So, if we have a vision of how the CHRO of the future operates, what should be done today to create this hypothetical future? Diagnosing problems is only possible if the CHRO understands the organization and business environment as a whole. MORE

By the way, in case youve been confused by the picture - I do get involved in an interesting activities, but Im not, of course, Unilevers CHRO! - Im sure the Economist will have that changed soon! HR Challenges 2011 – Survey Results. As may know, I’ve been running a short survey over the last few months. skip to main | skip to sidebar. Bio-Contact. Speaking. MORE

Ie you need to keep an eye on the market and identify potential candidates from outside at the same time that you do this internally. (Of course, if this early process suggests you’ve got the people you need inside you can relax the external scanning a little but it’s probably still worth continuing at a high level in case your internal talent leave.) Bio-Contact. Consulting. MORE

This need has been reinforced by findings from Amtrak’s internal Organizational Culture Diagnostic Instrument (OCDI) survey. Amtrak Human Capital delivers more than 300 technical training courses for more than 22,000 employees in critical areas such as Customer Service, Safety and Security (and, of course, address federal and state regulations). MORE

Carole Watkins, CHRO at Cardinal Health. Of course the desire to create an exceptional customer experience is one thing, but without a process for measurement, how do you know if you are achieving it? In addition to tracking data in our CRM system related to participation in user groups, deployment of new features, daily interactions, and various event-driven surveys, we have two annual customer surveys: Executive Sponsor Survey. Since 2007, we have surveyed the customer-designated executive sponsor at every Workday customer. Robert W. Baird & Co. MORE

The CHRO: As Bersin highlighted in his interview , executive buy-in is a crucial first step to implementing analytics. The CHRO should work with other executives, most importantly the CEO and CFO, to not only approve budgets, but also establish a company culture that embraces the value of Big Data. So, where should organizations looking to implement an analytics program begin? MORE

The term ‘engagement’ is an old word supported with old-fashioned business solutions (annual engagement surveys). Then get creative: some companies let people bring their dogs to work (not for everyone of course); some give unlimited vacation; others offer free food or cafeteria benefit programs; free books and education; tuition reimbursement; volunteer programs; coaching. MORE

” Turns out, according to that research, CHROs not only have traits closest to CEOs of all C-suiters combined, but the CEOs in the report, themselves, even agreed the CHRO could be a contender for their role. In that report, based on a survey of 1,055 executives, the three most desired C-suite jobs are CEO, chief operating officer and chief marketing officer. You got it, CHRO. MORE

Over the course of his nearly 50-year career, he adopted various alter egos, evolving his musical sound with each transformation. The IBM Institute for Business Value recently surveyed more than 5,000 business leaders, including 601 chief human resources officers (CHROs), to find out what they’re doing to “prosper in the ‘age of disruption.’”. David Bowie was a man of many talents. MORE

Now, just days later comes a survey from CareerBuilder that should give managers—more than half of them, anyway—another reason to feel good about themselves. In a statement, Rosemary Haefner, CareerBuilder CHRO, reckons that “we’re starting to see a slight shift of favor toward management styles that are seen as a little more hands-off, which employees view as trust from their bosses.”. MORE