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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The conference organizers said, “We are having a meeting to develop a knowledge strategy.

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How to be a Good Internal Consultant

Workplace Psychology

Additionally, several core consulting skills (AIMC, 2017) are needed, such as business acumen, business process optimization, change management, coaching & consulting skills, and project management. Indeed, now more than ever, today’s HR professionals play the role of internal consultants (Miller, 2016).

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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004. Joint Sensemaking.

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

It necessitates the reinvention of organisational business models and demands a keen understanding of the irreversible demographic changes underway. What are the Principles of Change Management. The ongoing digitisation of workflows, processes, and client services heralds a paradigm shift for HR.

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A Wiki for Generals

Conversation Matters

In this time of accelerated change any organization’s principles and strategies require constant examination and challenge. But the opposite is true, it is at the policy and strategy level that organizations are in most need of the kind of on-going involvement and engagement that the new social media provide.

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[Webinar recap] Building a culture of recognition: Credit Union ONE’s Employee Success™ Story

Achievers

In a recent Achievers webinar , Ayren Hurst, Director, Knowledge Management and Katie Cummings, Senior Education Specialist from Credit Union ONE revealed how their company created a culture of recognition to amplify the key behaviors that impact their business success.

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If the Army Can Put Its Doctrine Up On a Wiki, You've Got No Excuse

Conversation Matters

They’ll think of something that ought to be changed while writing up their AARs or attending training between deployments, or even when they look something up and see that what they read doesn’t match their experience. Tags: Knowledge Management Strategies Change Management.